Question about Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

Still camera not working

When camera is turned off lens does not retract and close.  When camera turned on getting message "turn camera off and on again" but when this is done the same thing happens again.

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  • gliksfrau Feb 29, 2008

    When i turn my camera On, it starts to boot up, I see the SONY screen and I hear gears inside, it tries about three times and then gives me the "turn off and on again " message.



    can you advise

×

2 Answers

Probably the camera drum is stuck or out of position, slightly move it with minimal force to unlock it with the camera turned on, or, to avoid breaking the lens assembly, take the camera to a service center.

Posted on Feb 07, 2008

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  • Master
  • 729 Answers

Hi,
See the sides of the retracting lens if there is something blocking it, a piece of dirt or sand... something like that.
If it doesn't work, then the unit needs to be checked by a camera technician.

Hope this gives you an Idea... Fixya me okay.

Posted on Feb 07, 2008

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2 Answers

Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

1 Answer

Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Apr 28, 2009 | Canon PowerShot SD850 IS Digital Camera

1 Answer

Coolpix lens opens retracts opens then closes again and lens error appears


Hello

When you turn the camera on the lens comes out and has parameters when extending to focus, if the lens does not open fully it sees a problem and then closes.

there are tiny plastic gears inside and may have chipped or a piece of sand got in causing the lens to jamb. "very fragile"

one solution is to ask a camera repair shop how much a lens mechanism would be to replace. (if cost is more than 1/2 of what you paid dont bother)

another solution is to have someone sell your camera on an auction site for parts, to make some money towards another camera purchase

Aug 26, 2008 | Nikon Coolpix L11 Digital Camera

3 Answers

Dsc w7


While turning in off softely press the lense in and out a couple of times. The lense would retract. If not fully, but most of the way, push the lense a little harder in until completely retract. If you turn it on, I should work fine. The reason the lense does not retract is most likely some dust in there somewhere. If it did not help, you would have to open the lense and clean it and close the lense.

I hope it helps,

Jul 13, 2008 | Sony Cyber-Shot DSC-W7 Digital Camera

13 Answers

Lens Error - Restart Camera : Lens remains in extended position.


Hey,

I had the same problem as everyone else regarding the error that would pop up stating that there was a lens error. I had the camera in my pocket when I went to a hockey game, pulled it out to take a picture, and it didn't work. Needless to say I was pissed because I expected far more from Canon. I was just about to go and buy a new camera, and figured that I would try to troubleshoot the problem and stumbled upon this site. Someone suggested turning the camera on and off while twisting the lens, so I figured it couldn't hurt to try it.

Before trying this, my lens would not retract all the way, the cover would not shut, the image was blurry, and I could not zoom in at all or the camera would show the error.

So, I tried the "twisting" solution, and it wasn't working, but I think I was being too delicate with it. I put a little more pressure on it and gave it a good twist. There was a clicking noise as others have said, but in the end, it worked after about 2 or 3 minutes of messing with it. No my lens goes down, the cover shuts and its clear as a bell. Not sure if this is a recurring problem as it appears to be a common problem, I fully suggest trying this before you send it off to get it fixed for a ridiculous amount of money.

Best of luck

May 03, 2008 | Canon PowerShot SD870 IS Digital Camera

1 Answer

Lens extended can't take pictures


The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -

Apr 06, 2008 | Panasonic Lumix DMC-FX01 Digital Camera

1 Answer

Lumix tz3


Low battery maybe? Try holding camera firmly in one hand, with camera on and in record mode, and strike in on its edge firmly on the heal of your other hand. This technique is often sucessful with temporary camer 'quirks' like freezing, lens not fully retracting, etc.

Dec 31, 2007 | Panasonic Lumix DMC-TZ3 Digital Camera

2 Answers

Camera lens


My camera did the same thing. Try doing a couple of things.

1) remove and digital media cards.
2) turn the camera on and delete any pictures that may be stored in the camera memory (not on a removeable card)
3) remove the batteries for 60 seconds
4) replace the batteries without the media card and lay the camera on a flat surface with the lens pointing up (not sure if this helps, but it worked for me)
5) The lens should retract.
6) Turn off the camera
7) replace the media card and turn on.

I think for some reason my camera was getting hung up on the pictures stored in the camera's memory.

Nov 16, 2007 | Digital Cameras

3 Answers

Lens error Help please


The Lens Error usually means the lens has sand or another obstruction stopping it from retracting.

Nov 07, 2007 | Canon PowerShot SD630 Digital ELPH / IXUS...

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