Question about Brother IntelliFAX 4750 Plain Paper Laser Fax

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Check paper tray - reload paper

Even though the tray is full of paper - we keep getting a message to check the paper tray and reload paper.

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Your paper sensor actuator arm is most likely broken or out of position, or you may have a dirty sensor if you are in a dusty environment. If you look in the machine with the tray out, you should see a small (usually black) piece of plastic hanging down. You can also take the toner and drum cartridge out and turn it on its back to get a better look. If it's not there, it's probably broken off.

Posted on Feb 08, 2008

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