We had the same problem -- just bought a house that has a 2360WW model in it, and we kept noticing that if the doors were closed it would run and run, but if you opened the door it would stop running. come to find out the fan blades were actually hitting the shroud. ofcourse, whomever replaced this fan before installed with only one screw to the shroud, so the fan blades kept hitting the compartment that houses the fan motor, til it burned up. partstore.com has really good pricing. roughly $40 for new fan and blades.
Had to get a repairman. Turns out to be a bad sensor and fan motor. Too bad we didn't get the response earlier, would have saved $300.00. Maybe this will help someone else though!
Thanks for your input, you were right on.
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If you are talking about the wall that runs between the freezer and the fridge where the door gaskets actually touch. The answer is no. It should be warm though. What can cause this is the fan that is located at the rear not operating or dirty coils under there. Check the fan it should be operating when the unit is in the cool cycle, if it is not then it will need to be replaced. And clean the coils. This will help.
As long as it doesnt affect cooling operation, this will be normal. There is a heater in that area meant to keep the door gasket from building frost. Without it the door gasket wont properly stick giving you that air tight seal.
It is 100% the condensor fan motor on the back. Its not two hard to replace. Take the screws off the back panel and remove. Then locate fan. Disconnect the wires going to the motor and then unscrew the scews that mount the motor. Take the part to parts store of look it up online. Then simply remount motor and plug wires in.
Hi: Its just a coincidence you noticed it then. It is usually hot. It's the reverse side of the refrigerant (the hot side.) If you lived in a humid area the fridge would sweat. Water would run down between the doors. I live in a dry climate so no worries. Older fridges used an electric heating element to keep them dry. They also had an energy saver switch to turn it off. As Whirlpool uses the hot side of the refrigerant they don't use additional power to run the heater. Actually the heater is called a mullion heater. Nothing is wrong with your fridge. I'll look over my shoulder for angry retailers. Hope this helps, Jeff.
There are 2 or 3 things that would cause this. first make sure the condenser coils are not plugged with dust (vacumn or blow them out) next check to make sure the fan that cools these coils is running, (this is the most likely problem). if both of these check out ok then you would need to check to make sure your interior lights ar going off when the doors are closed as these will add extra heat and cause the center rails to run hot. last and most uncommon would be a freon system problem.
fyi there is a hot gas freon line that runs in between the doors to prevent exterior sweating. when poor or no air flow problems for the condenser coil exist it causes this area to become hotter. One more thing. if you do determine that the condenser fan motor is bad you can put a normal house fan blowing on to the coil to help cool this area down until you can get the unit repaired. If you need any further assistance leave me a comment here and I'll gladly get back to you. Thanks Peyton
Condenser is in need of being cleaned badly or your fan motor to cool the condenser is not operating. Compressor is overheating. Removed the panel in back of the refrigerator and clean the condenser so air can freely pass over it for heat removal. Allow compressor to cool off before restarting it.
when is the last time you cleaned the condenser coils the areas you describe are supposed to be hot there is a loop there to keep the door gaskets dry but should not be too hot pull the fridge out check to see if the fan is running on the compressor then unplug the unit and clean the coils the only other thin that will make it super hot if there is a leak in the low side of the system and has drawn air in see if cleaning the coils fixes it first and we will go from there