Question about ASUS (CD-S520QUIETRACK) Internal 52x CD-ROM Drive

7 Answers

Optiarc DVD RW AD-5540A (Code 39) Device Driver may be missing or corrupted

I use to use the DVD CD-ROM drive mentioned in the subject above to play all kind of CD's and it worked well. Until, i had problems with my registry and i downloaded the trial version of RegistrySmart to Clean it up. A month time, i used tune up utilities to clean it up as well. After this processes, the driver can no longer any CD/DVD inserted into it. PLEASE, help me rectify this code 39 error

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  • 3 more comments 
  • Anonymous Jun 09, 2008

    no se puede iniciar por error c10

  • Anonymous Nov 23, 2008

    plus de lecteur

  • Anonymous Nov 28, 2008

    PROBLEMA

  • Anonymous Feb 02, 2009

    tengo el poblema que sale codigo 39 y no se que hacer no me lee nada

  • tony15483
    tony15483 Feb 23, 2012

    Followed 7 steps worked perfect did not have to reinstall my DVD or "nuthin" Thank you so very much

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7 Answers

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Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)". You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

This will surely help you resolve your issue. Good Luck!!!

Thanks

Posted on Sep 18, 2008

  • Fiona Robinsen
    Fiona Robinsen Nov 25, 2010

    I followed exactly 1 through 7 and it works brilliantly thank you so much
    From feebee62

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Follow this article to fix the issue:

http://support.microsoft.com/kb/314060

Posted on Apr 23, 2009

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Hi! I have a ad-5540a, work all meus write DVD (power calibration), its see CD,DVD, and write CD but DVD no. Helpme please.

Posted on Sep 20, 2009

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Are cdrw drive is missing need to know how to get it back

Posted on Nov 23, 2008

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How do i fix code 39 problems for dvd rw ad

Posted on Sep 17, 2008

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Try to run system restore. choose the date that the dvd rom was in good condition.

Posted on Feb 07, 2008

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Sakjnbasmnbjnskjdnodskds

Posted on Sep 18, 2008

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1 Answer

I have an Acer Aspire 5332 and the CD-Rom/DVD Drive (Optiarc DVD RW AD-7580S ATA Device) is not working properly...every time I put a disk of any kind (i.e CD/DVD/Game) it doesnt recognize it and load


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Mar 22, 2012 | Acer Computers & Internet

1 Answer

When i put a blank cd in and try to burn a cd it says insert a writable cd and it wont play any other cds with content already on it


you need a cdrw to write any data to a disk
a cd-rom drive willnot burn a disk
if you have a cd-rw and its not working

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver


you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

hope this helps

Nov 30, 2011 | E-Machines emachines (emachinees) CD-ROM...

1 Answer

My cd / dvd drive will play dvd's but will not play cd's. why?




make sure all leads that are attached to your cd/dvd have secure connections and are not faulty or just replace them they are probably old and faulty ?
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

May 26, 2011 | HP Computers & Internet

1 Answer

CANNOT DOWNLOAD FROM CD OR PLAY CD


you might have to physically unplug the leads for this cd rom then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
if your computer came with a motherboard disc the sound drivers could be on it

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

May 17, 2011 | E-Machines emachines (emachinees) CD-ROM...

1 Answer

Hi my cd rom wont play cd or burn theme how do i fix it




make sure all leads that are attached to your cd/dvd have secure connections and are not faulty or just replace them they are probably old and faulty ?
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

May 14, 2011 | LG Computers & Internet

1 Answer

My DvD in my hp pavilion dv5000 refuses to play my cd. what do i do?


Removing the drive from Device Manager Follow these steps to remove the drive from Device Manager:
  1. Click Start , type device into the search field.
  2. Click Device Manager from the search results. Device Manager opens. Figure 2: Device Manager
  3. Click the plus sign (+ ) next to DVD/CD-ROM drives category. Figure 3: DVD/CD-ROM drives category
  4. Right-click the drive and then click Uninstall . Figure 4: Device Manager: Uninstall
  5. Click OK to remove the CD listing. Do not restart the computer and do not refresh the hardware list.
  6. Close Device Manager . You must complete the Clearing the registry filters before attempting to burn another disc.
Clearing the registry entries If deleting and scanning for the CD/DVD drivers in the Device Manager does not resolve the problem, you should remove the drivers and uninstall the burning software, and then perform the following steps. Uninstalling the software should force the registry to clear the CD/DVD entries; however, this may not work if the registry is corrupted. Follow the steps to manually clear the registry entries. NOTE: You may need to uninstall and reinstall software applications that are able to burn CDs/DVDs after performing this step. Therefore, do not perform this step if you do not know how to reinstall your CD writing software. Uninstall all CD writing software (Roxio Creator, Cyberlink Power2Go, etc...) using add/remove programs. For more help, you can read Cannot Remove or Uninstall Software .
  1. Click Start , type regedit into the search field, and then select regedit from the list.
  2. If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. The Registry Editor appears.
  3. Click File , Export , type a file name that is easy to remember, and click Save . A copy of the registry has been saved for back-up purposes. If the registry is accidentally damaged or more problems occur after completing the rest of these steps, you can double-click this back-up file to restore the registry.
  4. Locate, and then click, the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} CAUTION: There can be many instances of the registry subkey mentioned in step 4. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM. NOTE: Depending on the software installed on your PC, you may not have any filters installed, both the Upper and Lower Filters, or you may have only the LowerFilter present. If a filter is present, it should be deleted.
  5. In the right pane, right-click UpperFilters , and click Delete .
  6. Click Yes to confirm the removal of the UpperFilters registry entry.
  7. In the right pane, right-click LowerFilters , and click Delete .
  8. Click Yes to confirm the removal of the LowerFilters registry entry.
  9. Exit Registry Editor, and then restart the computer.

Jan 03, 2010 | Computers & Internet

1 Answer

Dvd does not show in BIOS


Hi there,

Try this, it should work; Click Start>Run>Regedit>
Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
Delete All Value Data from UpperFilters and LowerFilters

But before trying the above, kindly restore the registry entries as back up.

Warm regards,

Anirban Mazumdar

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http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip

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Replace the drive is the only thing you can if you are sure the drive is not functioning.

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hi frined

change ur data cable & power cable & try to ditecing
if not show then do one ting go in a device manager >system devices>pci bus>right click on it & uninstall then ur pc is restarts
& insatll ur all divce drivers correctly

thnx using fixya

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