Question about SanDisk Sansa e250 MP3 Player

3 Answers

Sansa e 250 keeps freazing

My sansa plays my songs once i put them on but once i turn it off and on again they dont play anymore. and even better it will freeze on me.
also once i delete those song they are still on my sansa i cant get rid of em wat the hell is wrong with it????????????????? plzzzzzzzzz help me!

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  • aaric Apr 25, 2008

    it was turned off then i turned it on picked a song and then it froze iv tried everything but when i took the battery out and starting charging it just gives me a black screen and it wont turn on if anyone can help please do and thank you for anyone who helps

  • aaric Apr 25, 2008

    it was turned off and then i turned it on and picked a song but i froze so i took the battery out and charged it and the screen was just black so if anyone can help plz do and thank you

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3 Answers

Have you got the latest firmware update.....mine used to also till I updated.

Posted on Feb 20, 2008

This totally helped me thanks

Posted on Feb 07, 2008

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Try reseting it when this happens. Just hold the Power ON/OFF button for 15 sec or so. If you have already done this, and it did not work, then may the force be with you and good luck.

Posted on Feb 07, 2008

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The screen of my Sansa Clip 2GB showed illegible signs two days ago when I last played it, but I could get songs playing. Through my computer I then cleared all playlists, deleted the songs etc. Then put...


Hello,

Restoring your player can be done in 2 main steps:
>>1. For updating the firmware, the player should be switched to MSC mode.
This could be done through the menu. When not knowing what the display shows, use the forcing method in next link:
http://kb.sandisk.com/app/answers/detail/a_id/61/sno/0
See the Sansa Clip steps below:
1. Turn device OFF.
2. Slide the Hold switch down to Lock (orange color showing).
3. Press and hold the center button while connecting the device to the PC.
<<

>> 2. Once connected in MSC mode you can use the firmware updater when having Windows operating system, see next page:
http://kb.sandisk.com/app/answers/detail/a_id/300/kw/firmware%20updater/r_id/101834
<<

For others who have MAC or Linux operating system you can not use the firmware updater: firmware should be manually downloaded from Sansa Forums and installed afterwards:
http://forums.sandisk.com/sansa/

If this was helpful I'd appreciate your answer.
When needing more help, just add a comment in this thread.

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1 Answer

My sansa mp3 player keeps freezing...


well, first format the sansa player on ur computer, then reaply ur music and find a better quality song like that 1 to put on it, i recomend buying it off itunes or something like that, because it could have a virus in the song or it cannot be played on the player, (via: it is not the right format to be played on it, like mp3 or wma files.)

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Deleted songs off my Sansa SanDisk and they are still there!


Use the Sansa Recovery Tool to start over from scratch.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
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