Hello, I can't seem to get this thing to run. The computer doesn't recognize the installed unit. It's XP operating system. Any help will be appreciated! I installed it to another computer but it doesn't show in MY COMPUTER as installed.
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Hello, I've looked around on the website and there doesn't seem to be a driver for this device to work on Windows 7. It doesn't support this operating system, sorry.
You can either downgrade to Windows XP or get a new barcode scanner.
In most cases, the driver for a printer is supplied when you purchase it. It is the responsibility of the manufacturer to provide the driver along with the device to make sure the working. However, most of the Operating Systems come with native driver support for many known printers. This is the fact we have to take care while purchasing a printer. Even though we misplaced the driver disc, if we purchase a good manufacturer printer, there is a chance to get the native support from Operating System itself. There are some scenarios where printer may not be recognized by the Operating System due to some conflict with other devices. Please follow the troubleshooting steps and check the operation:
Ensure that the supplied USB cable is firmly connected to both the printer and computer side.
Ensure that the USB driver for the printer has been properly installed. Please follow the steps to ensure that:
Turn ON the computer and then printer.
The Add New Hardware Wizard window will appear on the Computer screen.
Click the Nextbutton
Insert the installation CD in to the CD/DVD drive on the Computer.
In the Add New Hardware Wizard window, click to select the CD-ROM drive.
Click the Next button.
In the Finish Setup dialog box, click the Finish button.
If the USB driver for the Printer has already been installed, uninstall and then reinstall the driver.
Follow this procedure to reinstall the device driver using the Device Manager utility. IMPORTANT: This procedure must be performed while logged in as Administrator or to an account with Administrator rights.
Click the Start button, and then click Control Panel.
In the Control Panel window, under Pick a category , double-click the Performance and Maintenance icon.
In the Performance and Maintenance window, under or pick a Control Panel icon, double-click the System icon.
In the System Properties window, click the Hardware tab.
On the Hardware tab, in the Device Manager box, click the Device Manager button.
In the Device Manager window, double-click the category icon of the device to be removed.
Under the Device Manager category, click to select the device to be removed.
On the menu bar, click Action.
On the Action menu, click Uninstall .
In the Confirm Device Removal window, click the OK button.
Restart the computer.
NOTE: For some devices the operating system will display a System Settings Change window. Click the Yes button to restart the computer. When the computer restarts, the operating system will find the device and install the driver. If the operating system is unable to automatically find the driver, have the installation wizard search the C:WINDOWSI386 folder.
Remove and reconnect the printer.
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XP and Vista probably won't recognize it without drivers installed for it, I would suggest trying it on a newer computer, something running Windows 8 or 10 should see it just fine. The older operating systems just arent that compatible with newer USB devices unless you have a driver to install for them first.
Regarding on your problem, in windows xp and up version of windows operating system, plug and play device is easy and no need to install its drivers manually cause the computer will automatically install its drivers. But in the case of Windows 98 you have to install your USB Driver manually in order to be recognize by the system. So my recommendation please insert the CD driver or load the driver of your USB and run the setup.exe to install the USB Driver.
As a first step try running this and then reboot the computer. Sometimes windows loses track of CD drivers. I see one or two computers a week at work with this problem. If they doesn't work it could be a few other things, let me know if it works.