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Re: Displays toner empty but have replaced cartridge
Well..believe it or not, the software that 'reads' the ink levels, CAN sometimes corrupt. You might need to re-install that software set, to get a good reading. IT's one of those 'features' that looks good on paper, yet MAY not always be accurate(like a gas gauge in older cars, that would 'stick' in one position, and leave you stranded on side of road.
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you have received faxes, but they can't be print until you replace toner because probably you have TONER EMPTY message also on the display.
You can buy only fuse for toner cartridge (25mm, 250V/ 0,063A or 0,1A and maximum 0,125A)
When you pull out toner cartridge you will see the glass fuse on the front left side of the cartridge.
The new fuse will reset toner empty condition pifonski
Are you sure it was a full NEW toner cartridge?? Not an old one you had lying around.
If it was a new one the next question line goes as follows.... the machine will say in the display to "Rplace toner soon"...that dosn't mean its empty and to replace it..that means itsLOW and you should have a new toner cartridge "on-hand" because it will soon stop printing and say "REPLACE TONER". At that time the toner cartridge should be replaced, when it is installed a "fuse" on the cartridge blows and resets the toner light on the display. If you installed the toner cartridge when the display was saying "replace toner soon" you have blown the fuse in the new cartridge, now the machine has run about another 100 copies and says "replace toner"....but you now can't reset the light because the fuse is already blown because you may have replaced the cartridge too early!!! WHAT CAN YOU DO if that is the case...you can replace the fuse on the cartridge..its pretty easy to see, just replace it with another mini-fuse of the same rating written on the existing fuse..then put the cartridge in again..the fuse will blow, reset the light and away you will go. When all else fails read the operators manual.
Check the TONER Cartridge and Reinstall it CRU Fuse ErrorMeans : The toner cartridge is not installed correctly
You can set the machine to ignore the “[Toner Empty]” message and to continue printing incoming faxes.
Ignoring the Toner Empty Message
1 Press Menu until “Machine Setup” appears on the display. 2 Press the scroll button < or > until “Ignore Toner” appears on the bottom line and press Enter. 3 Press the Scroll button < or > to select “On” or “Off”. Select “On” to ignore the [Toner Empty] message. Select “Off” to stop printing incoming faxes when the message appears. This is the default setting. 4 Press Enter to save the selection. 5 To return to Standby mode, press Stop/Clear.
Ignoring the Toner Empty Message
When the toner cartridge is empty, the machine shows a “Toner Empty”
message and stops printing.
You can set the machine to ignore the message when it displays and to
continue printing the pages.
1 Press Menu until “Machine Setup” appears on the display.
2 Press the scroll button ( or ) until “Ignore Toner” appears on the
bottom line and press Enter.
3 Press the Scroll button ( or ) to select “On” or “Off.”
Select “On” to ignore the Toner Empty message.
Select “Off” to stop printing when the message appears. This is the
4 Press Enter to save the selection.
I have a feeling that it is a re-manufactured or compatible cartridge?? There
is a fuse that needs to be replaced on this unit. it blows when the
cartridge is installed to reset the machine. If the fuse has not been
replaced or is defective the machine will not recognize the new unit.
If the toner is empty it will display this message and the only way I know of getting rid of it is to replace the cartridge. They do make refill kits with extra chips so you can cut the old one out and sticky tape another on. As for a clearing code I am unaware of one for this unit as the information is store in the toner cartridge.
You need to manually reset the CRU counter in the service menu to reset the toner count. This is designed so the xerox tech can come in and get paid for work. What you do is the following:
Enter the service mode by turning the machine off....then hold the (i) button and (<) arrow button simultaniously while turning the machine on. Then go down to nvram access enter menu, then go to CRU menu. Then go to the Toner CRU count menu, then select the toner you wish to reset and allow the machine to reset.
IF you need any parts feel free to come to my store
The samsung sf 5100 toner cartridge has a .05 Amps fuse in it. This gets blowed when you switch on the machine.This is used to reset the page counter and also to inform the machine that you have inserted a new toner. Now this recycled cartriges will not have this fuse and this is the reason why your machine shows TONER EMTY message! If you dont get the same rating fuse, put any fuse of the same size, insert the toner, close the door and just switch on the power and switch off immediately. Then take out the Toner cartridge and remove the fuse. Now your cartridge is ready for use.