Question about SanDisk Sansa e200 MP3 Player

2 Answers

Sansa not recognized by computer

Hi!

I bought the e280 today and when I plug it into my computer, it turns on, but nothing else happens; it doesn't connect, and my computer doesn't recognize it as anything. I tried the little disc in the box, but there's nothing useful at all on it. I installed the firmware and got no results. I updated to windows media 10 and nothing. I attempted to change the USB modes as hinted to, but I cannot for the life of me seem to find the option in "Settings".

Have I missed a step?

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  • AlmostClassy Feb 12, 2008

    I have the exact same problem with my e200. I can't for the life of me get my computer to recognize the device? I've used it on another computer (which I no longer have and has since been formatted) and it worked fine, but it won't seem to work on this one?

  • Anonymous Feb 13, 2008

    my sandisk is having the same problem....computer will not respond to my sansa. where can I return it?

  • Anonymous Apr 24, 2008

    I am having the same problem with my sansa e260 that i bought a few days ago. I got a refurbished one, so i didn't know if that was the problem (which obviously isn't because several other people have had the same problem).

  • christyw Apr 28, 2008

    I have the same problem, but I bought my unit 2 months ago.
    It worked perfectly until a little over a week ago, when the computer no longer recognized it.

    I bought a new USB cable, but that didn't help.
    I tried switching it from MSC mode to MTP, but that didn't make any difference either. (By the way, on the Rhapsody versions, to change that, go to Settings and then Mode. Rhapsody is MSC mode and PlaysForSure is MTP mode.)
    I tried locking the device and then pressing the center button for a while, but the computer didn't recognize it.
    I've tried holding down the menu button for 15 seconds to "restart" it, but that didn't help.
    Nothing helps.
    Plus, I bought a charger for it, but it doesn't charge. I'm beginning to think that the problem is with the USB connector on the device itself.
    I know it's not the computer, because I've tried it on different computers with no success.

    Any advice?

  • Droow Jun 05, 2008

    e200 not recognized by computer

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  • 65 Answers

Try sliding the hold button to the off, then connecting to the computer

Posted on May 10, 2008

There are some thing wrong about the unit

Posted on Feb 07, 2008

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Posted on Jan 02, 2017

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