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Welcome to Fixya. I would like to know if you already downloaded and install the latest driver of the device? When i check the website of AverTV it seems that the product is compatible with Windows 7. Did you download the driver to the website or use the disk that came with it? Please try to download the driver on the website below and see if this will detect the device. Just click on AP and Driver and make sure you select Win7 x64
AverTV H869 Driver
The driver fron Avermedia is OK , but software is'n working under XP. I've fixed this, by means of Intervideo Windv r6. gold Using windvr6 gold , my Avermedia m135-c card (Hybrid) is perfectly working (analogic and digital) As usually, Windvr fixes anything! Regards HD