Question about HP LaserJet 5p Printer

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Paper jam i keep getting the paper jam message then the red light comes on so ive looked thru to see if i can find a jam any where and there really isnt one! got any ideas ? thanx

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  • paper jammer Feb 07, 2008

    wow thanx for the idea, yes the printer did start at the ready status then to the jam message. awesome job thank you very much for the help.

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2 Answers

I've got similar problem but I noticed torn paper jammed. It can be seen between small black weel when you turn it upisde down

Posted on Feb 14, 2008

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When you turn the machine on, does it get to READY status or does it go into a jam message right away?

If it gets to READY status, and you get a jam code after you try to print, then your feed rollers might be either dirty or worn. Try cleaning the rollers with with Goo-Gone which is a pretroleum based cleaner that wont dry out the rollers.

If it never gets to the Ready status, then you either have a stuck or broken sensor in your printer. This would be harder to troubleshoot. 1st you would have to know where the sensors are located, and then would have to be able to clean/check and or replace it.

Hope its the easier solution.
Good luck

Posted on Feb 07, 2008

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Posted on Jan 02, 2017

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THE LOAD CLICKING NOISE COULD BE THE CARRAGE JUMPING IN AND OUT, DUE TO THE CARRIAGE BEING JAMMED,SWITCH OFF POWER AND TRY MOVING CARRAGE ALONG SLIDE, REASON FOR THIS ANSWER IT HAPEND TO MY PRINTER AND I CLEARED IT BUY DOING AS ABOVE
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Hi when you switch it on have you tried holding down the on off button for about 10 seconds as this often resets most printers.
Also when you sya thier is no paper jammed in printer are you absolutely sure their is not even i tiny bit of paper still stuck as it only takes a tiny bit of paper to make this message appear.
If you are confident in removing the paper feed witch is difficult to do as you need to make sure it goes back perfect as if it isnt the paper wont feed.
Alot of people say their is no paper jammedand they call somebody out to repair the printer and they get charged a fortune for removing a tiny bit of paper.
If holding the button down dont work then try switching the plug on whilst holding down the on off button let me know how you get on ok

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My epson xp-312 will not print on photo paper.it keeps saying paper jam.how can i load when the back tray only allows one sheet of normal paper?


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Please try this and also try cleaning the printer and the paper rollers that it has.

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
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  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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