Question about Philips HDD1630 MP3 Player

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Go gear not working

How do I get rid of "Please connect player to pc" off? I have already connected the player to the pc 2-3 times and I continue to get the same message. Even though on my computer screen I get the message that the devise is now readt to be used. Please tell me how to solve this problem.

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Install and run Device Manager from the product CD.

Select the repair option, and follow the on-screen prompts.

NOTE: ALL FILES LOADED ON TO THE PLAYER WILL BE LOST.


If this doesn't work then it may be that the hard disk is faulty. There is an easy way to find out. The following procedure allows the player to connect to the PC as a removable drive. If the Pc reads the drive, then the drive is ok.

Connect the HDD1630 to the mains adaptor and the PC.

Before the computer has a chance to recognise the player, press "Power" and "Vol +" to reset the player.

As soon as the player resets (screen goes blank) press and hold "Vol -" until the PC recognises the player as a removable drive.

Try to access the player through "My Computer" as you would the main hard disk.


Posted on Feb 10, 2008

  • David Simpson Feb 10, 2008

    Further to my previous solution:



    The HDD16X0 series use a standard 6Gb Microdrive which are readily available, and much cheaper than the official Philips replacement. The new drive would need to be "Repaired" using the Philips Device Manager.

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Dear Consumer,
We regret and apologize for the inconvenience caused to you.
The problem you have described in your web post, can be easily troubleshooted by doing the following tests.
1) Charge your Go Gear for 4 hours continuously, and then try turning it ON.
2) If its already charged and still you are unable to turn it on, than kindly connect it to your PC and then press the power button for few seconds. This should solve your problem.
3) If the player is still not working, then check whether your PC detects the Go Gear when it is connected using the USB Cable. If it is detected, then try to repair it using using Device Manager or Sound Bird.
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Dear Consumer,
We regret and apologize for inconvenience caused to you.
The problem you have described in your web post, can be easily troubleshooted by doing the following tests.
1) Charge your Go Gear for 4 hours continuously, and then try turning it ON.
2) If its already charged and still you are unable to turn it on, than kindly connect it to your PC and then press the power button for few seconds. This should solve your problem.
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Sounds like the system files have been corrupted or deleted.

The HDD6330 is only compatible with Windows XP (With Service Pack 2) & Windows Media Player 10. If you have version 11, you will need to uninstall it to roll back to version 10.

Install and run the Philips Device Manager from the product CD.

Connect the player to the power supply and PC.

If the player is recognised by the PC, select the repair/restore option in Philips Device Manager, and follow the on-screen prompts.
This will format the player and re-load the firmware.

NOTE: THIS WILL DELETE ALL TRACKS ON THE PLAYER.

If this doesn't help, then post details of what happens, and I'll try to help further.

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WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
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