Question about Modems

1 Answer

Cannot send attachments with emails after installing VOip adaptor router

I have just installed a NetCommV300 adaptor router with my existing NetComm NB5Plus4 modem. I now cannot send attachments with my emails. A message says,"Connection to mail server interupted" . NetComm advised me to play around with the MTU settings in themodem also the MTU enforcer but this does not fix the problem. Any ideas? Many thanks. Geoff.

Posted by on

  • 1 more comment 
  • Silvertop Feb 07, 2008

    Thanks for speedy reply. Yes I have and also set MTU to various figures down to 1000 but the problem remains. I wondered whether it must be settings with my ISP. I have just connected to VOiP with great sucess.

  • Silvertop Feb 07, 2008

    Thanks for your advice. It's late here now. I will take action tomorow and let you know how I fare. Thanks so much. Cheers! Geoff.

  • Silvertop Feb 07, 2008

    Re my previous post. I neglected to say that when I send attachments through webmail all is OK and when I disconnect the V300 my email attachments go through my email client OK. Geoff

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi,

Just would like to ask additional information pls, have you enabled NAT in the VOIP Router? MTU 1500 or something like that?

Appreciate if you can post back info.

Kind regards.

Posted on Feb 07, 2008

  • Louie  Role
    Louie Role Feb 07, 2008

    Hi again,

    Allow me pls to summarize (and please correct where possible):
    1. Your PC's Ethernet port is connected to LAN1 of NetCommV300. The WAN of the router is connected to the Ethernet port of NetComm NB5Plus4 whose ADSL is connected to a telephone line from your ISP;
    2. You have NAT enabled in the NetCommV300;
    3. You have tried various settings if MTU from 1000 to 1500;
    4. Both the modem and the router has DHCP capability and both are enabled/active;
    5. your ISP is exetel.com.au;

    Things you can initially try:
    1. disable the DHCP in the modem and manually configure the router's WAN settings to IP Add 192.168.1.3, Subnet Mask 255.255.255.0, Default Gateway/Router 192.168.1.1
    2. Set your PC to use IP Add 192.168.30.2, Subnet Mask 255.255.255.0, Default Gateway 192.168.30.1

    Further, you may want to call your ISP and explain your concern. They have specific information about port settings and port forwarding. You can try asking which port are they using - normally it is 25, but there are ISP who uses 587 or 465 and/or anything else they can tell you with regards to your particular setup - regular DSL with VOIP. Sometimes there are special configurations (due to the added feature(s) of the VOIP.

    Hope this be of initial help/ideas. Pls post back any developments.

    Good luck.


  • Louie  Role
    Louie Role Feb 07, 2008

    Hi,

    From initial indications of your last post, it would seem that port 25 is blocked in your V300 or your email client(Outlook or Eudora pls?) needs to be configured.

    Cheers.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Bigpond emails on huawei y300


Dear A,

Here is the Support Manual link for the product.
NetComm 3G9W User Manual Access Control Services .
In it you find how to use the device and the web site for technical support. NetComm Wireless can direct you to success.


Fare. Well.

Apr 07, 2014 | NetComm Telstra Bigpond 3g9wb 3g Wireless...

1 Answer

Sierra 760s unlock code


Hi Jenise,

Please go to http://www.netcommm.com.au/ . Offered at the site is technical support. Attached is a link to Manuals Library with the link for the password information of your equipment. NetComm 3G9W User Manual Access Control Services . Further to page (41) explains the password process NetComm 3G9W User Manual Ip Addresses Passwords . Remember to save and reboot after any changes are made at NetComm.


Fare. Well.

Mar 18, 2014 | NetComm Telstra Bigpond 3g9wb 3g Wireless...

1 Answer

I cant get into my bigpond email I use my email address that Ive always used but no go.


Dear A,

Here is the site to link to for some answers NetComm Wireless . In addition here is a page of your device to help you from Manual Library's NetComm 3G9W User Manual Ip Addresses Passwords . GO to the Access Control on the preious page first to look at the flow of the drop down menu NetComm 3G9W User Manual Access Control Services . Further a support link can be found at the site.


Fare. Well.

Feb 22, 2014 | NetComm Telstra Bigpond 3g9wb 3g Wireless...

1 Answer

Have swtched from adam to dodo and have a netcomm nb6 modem but cant get internet is there a unlock code for the modem


Dear A,

Internode offers a procedure for your device at this link Internode Support Guides Wireless Guides NetComm Routers NetComm NB6Plus4W


Here is a connect to internet link provided by Netcom Quick Start


Resolve VPN client issues here with this procedure NB6 Series How do resolve VPN client issues



Updating your firmware here Support ADSL2 Modem Router NB6 Rev2



Fare. Well.

Feb 09, 2014 | NetComm Modems

2 Answers

Unlock codes mep code for 3g9wb telstra netcomm wifi router ime 353577020734984 bigpond 3g9wp.. please give me mep unlock code


Hi Darryl,
Here is a link to your devices manual with a page to the website to source your information.
NetComm 3G9W User Manual Access Control Services . On page 40 will have the password procedures. NetComm 3G9W User Manual Ip Addresses Passwords . Use the drop down menu at this site NetComm Wireless . Follow the directions. Elsewhere in the manual covers the topics of the device.

Fare. Well.

Jan 13, 2014 | NetComm Telstra Bigpond 3g9wb 3g Wireless...

1 Answer

Pls I need mep code for netcomm 3g42we ime 351829040062199


Dear Mostafa,

At the link provided is the page for passwords NetComm 3G9W User Manual Ip Addresses Passwords by Library Manuals for your device. On the prior page covers access NetComm 3G9W User Manual Access Control Services . Notice the drop down menu at the site NetComm Wireless ; Technical support can provide you support. The manual is worth reading.


Fare. Well.

Jan 11, 2014 | NetComm Telstra Bigpond 3g9wb 3g Wireless...

1 Answer

Unable to send attachments


As yet I have not found a solution. I have done everything suggested by your expert and I have had no joy from MyNetFone, Exetel or NettComm. These three can only suggest altering MTUs or/and VOiP QOS figures. Exetel say it is not a conflict of ports. Maybe I have to adjust some entries in my email clients options. I shall try in the morning. Cheers. Geoff (Silvertop).

Feb 07, 2008 | Modems

4 Answers

Voip and speedstream 6520


hi, XBRMann
re 6520 seimens wireless modem
i have DSL internet connection
when the phone call dies i hang up the phone and call again for the same amount of time 3mins and 18 secs
i am using the seimens modem/router with the voip adapter connected via ethernet cable
i have updated the seimens modem/router with the latest firmware from the telstra site E752-AF5-106-71-a056-v1s
lkratzma

Jan 28, 2008 | Siemens SpeedStream Modem (4100) (SS4100)

Not finding what you are looking for?
Modems Logo

Related Topics:

233 people viewed this question

Ask a Question

Usually answered in minutes!

Top Modems Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

yadayada
yadayada

Level 3 Expert

60667 Answers

Are you a Modem Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...