Question about Creative Labs Zen V MP3 Player

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Blank screen The player is working fine but i can not see my screen. It is not cracked or broken but i can not see how to navigate the my songs. Is their a way to bring the screen back please for the love of God because I need this player to work for me!

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  • Cherrypi Feb 07, 2008

    ys I neeed help with this same problem

  • Becky5326 Feb 10, 2008

    The screen on mine was fine one day then just started to grow dimmer and dimmer. Now it's all black. But I can still listen to music. I've tried to reset it. but nothing seems to work I'm not sure what else to try.

  • Anonymous Apr 17, 2008

    dude i have had the same problem for a long time and it still not working

  • binnick May 27, 2008

    i just bought a 4gb zen and to my surprise the screen remain blank, i never used it for a day.this is sad, i tried to format upgrad and still nothing. plesse i can you help?

  • Anonymous Jun 26, 2008

    player works fine but the screen is blank and i cannot navigate

  • Anonymous Jul 28, 2008

    yeah exactly the same :/

  • itDied Sep 21, 2008

    when i push the play/stop button, the button lights on, sometimes even when it's powered off. i can't see anything in the screen. i've tried holding down the power slide while pushing the play button and while pushing the reset button, nothing worked. :(

  • Anonymous Sep 26, 2008

    same thing i cant navegate to the music so im not sure if it still works the butten light turns on but i cant see the screen


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This is a common problem with Crative Zen, but not to worry it is an easy fix. There is a lot of bad advice on the Web about this problem and how to fix it. So here is the right way to get your Zen back to working the way it is supposed to.

Get a paper clip or something small enough to fit in the reset hole , now while holding the power on slide button and pressing and holding the play button down simply push the reset and when the recovery mode shows on the screen which it will simply format all and after it formats hit the reboot thenwait till it reboots, now go update your firmware and reload all you MP3's and videos and have a Zen filled day.

Posted on May 10, 2008

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If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +

Posted on Feb 07, 2008

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