Question about Lexmark X6170 All-In-One InkJet Printer

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Can not scan at all the system say it is ok but it does't do any thing

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  • osiris73 Apr 21, 2008

    I get the same problem. I have the latest drivers for my OS (Vista Home Basic), installed correctly (reinstalled a few times now just in case) and I tried your solution as well, I'm also having the same problem with the print queue not clearing. It says its deleting, but never does. I need to turn off the printer, manually delete the print queue, then turn the printer back on to be able to print anything else.



    Normally, when I hit the scan start button, the Lexmark software pops up and asks where it wants me to save. Now, the scanner does nothing and the LCD screen on theprinter goes back to the selection screen. Nada. Any ideas? I find it odd that so many people have just recently, in the last coupe of months, have started having this problem. This has to be from a Vista update, wouldn't you think?

  • ayam03 May 08, 2008

    I have the problem where it says where to scan but then nothing happens.........i tried ressting and unplugging and reinsatlling again n again..nothing helps........

  • alpha5 May 31, 2008

    Recently bought a new computer with Vista installed. Downloaded Lexmark x6170 driver from mfr website. Can print, but will not scan, the printer says it is scanning but nothing happens.

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  • 390 Answers

Try resetting it by turning it off and unplugging it, reverse steps and try again. If no go, try claering print queue, if this fails, get your driver disc and uninstall the cheeky beggar and reinstall it. cheers lilacgerry xxx

Posted on Feb 10, 2008

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Posted on Jan 02, 2017

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HI,
this is a very normal problem with this printer..do one thing unplug the USB cable from the printer..then if its not working go unplug the USB cable..insert the CD go to my computer..right click on the cd icon explore>>util>>ccc>>uninstall l2..after that restart the system...do a complete installation..issue will be resolved...

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