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Visiting Web sites issues

Hello,

I have a HP a110y computer. Recently I have had an issue of not being able to view certain web sites. These are not secure sites, for example Taxcut , and State of Ohio. System says this page cannot be viewed. I had my internet provider tech on the phone for over 3 hours checking security setting etc. and they gave up, said call a regular tech for repair. I got the tech, he could not figure it out either.He took everything off the computer, cleaned it and reloaded it. Still I have the same problem. My internet is a dial up fast speed (DSL). The repair tech checked the websites I can't go and view with my computer at his home and no problem at all. So we are at a stand still. One thought is that the Modem that my internet provider has me using may have a problem inside it? I have made a call to the telephone co., they have never heard of this issue. So any thoughts from you? Any help is appreciated!!!!

Posted by on

  • sunfish4141 Feb 08, 2008

    You were right on the $. Local telephone man came over, tested the modem and said it had issues, replaced it and we are good to go. Should have asked you before I spent the $ with a tech.

    Thanks a bunch!

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2 Answers

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Hi two things to check...

are you running a firewall or a peer to peer software that are blocking your sites? if so disable it for a while to check to see if it works so you can narrow the problem down to a software problem. If yo have disabled everything like virus scanner, peer guardian or any 3rd party software and it still doesn't work then i suggest you look at the firewall settings on the dsl modem.

navigate to 192.168.1.1 or 192.168.0.1 or 10.1.1.1 (common ip addresses for modems) and go to the firewall rules..check to see if the firewall is blocking the sites.

finally make sure you don't have any tools that is restricting access like websense or web nanny or something like that blocking you.

Try and use a different browser by going downloading firefox and see if the same problem occurs.

good luck

smeags

Posted on Feb 07, 2008

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  • 43 Answers

I do not thinks so that is the modem what is issue, try following go to: ww.spybot.com and install spybot on your computer check it for spyware. Than go to http://www.lavasoftusa.com/single/trialpay.php download AdAware free and scan it with that tool. Contact me if this does not solve the problem :D

Posted on Feb 07, 2008

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Posted on Jan 02, 2017

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