Question about Palm Treo 650 Handheld

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Hotsync (on its own) Problem

My phone has started to display a message saying "Connecting with the desktop using Cradle/Cable" and it just remains there until another message shows up saying "The connection between your handheld computer and the desktop could not be established. Please check your setup and try again."
The problem is, I am NOT trying to HotSync, and it wont allow me to view anything else. Not my contact information, not my pictures, not even my text messages. NOTHING. I dont know what to do. Please help me.

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1 Answer

I have fixed this issue.

you must open up the phone a little ... with a soft tooth brush and clean around the connectors ... you probably spilled something and some rust has made a connection across some of the bus lines near the bottom of the device.

also clean near the bottom on the circuit board almost immediately right next to where the battery is.

Posted on Apr 09, 2008

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How do you turn on bluetooth on kyocera qualcomm 3g cdma phone?


    • 1 Turn on your Kyocera Qualcomm pdQ by pressing and holding the "Power" button until the welcome screen is displayed. If the keypad is open, press and hold the "Power" icon located on the right hand side of the phone's screen. Repeat the process to turn the phone off.
    • 2 Install the Palm Desktop Organizer software. Connect your phone's cradle to your computer and plug in the power cord. Remove your Kyocera Qualcomm pdQ from its cradle during installation. Exit any Windows programs on your computer. Put the Palm Desktop CD into your computer's CD-ROM drive. The installation screen will appear, click the "Install" button and follow the on-screen instructions.
    • 3 Perform your first information HotSync. Click the "Palm Desktop" icon on your computer's desktop. Click the "Sharing" button in the Windows taskbar to open the HotSync Manager, then click "Local." Turn on your phone and put it in its cradle. Open the Kyocera Qualcomm keypad, tap the "Sharing" button to open the HotSync menu and select "Local Sync." Enter your username on the computer and click "OK." When the sync is complete, a "Process Complete" message will display.
    • 4 Make a call with the keypad closed. Pull up the antenna on your Kyocera Qualcomm pdQ and wait for the signal strength icon to be displayed. Use the numeric keypad to enter the phone number. Press the "Send" button to make the call and the "End" button to hang up.
    • 5 Make a call from the call history on your Kyocera Qualcomm pdQ. Press the right "Smart Key" and use the "Up" and "Down" button to scroll through your call history until the desired number is highlighted. To see more information about the number, press the left "Smart Key." Press the "Send" button to make the call and the "End" button to hang up.

Feb 24, 2012 | Kyocera Cell Phones

1 Answer

Handspring Visor Username Deleted; How to Add on Device


To recreate your problem, I have setup the my Visor with no username, placed it in the cradle, and connected the cradle via USB port.

In this configuration, I do receive the same error message that you reported. Multiple issues can cause this error to be generated.

1. Place your Prism in the blue charging cradle. Confirm that the green charging LED is flashing or illuminated (below the power button on the Prism). If the green LED is not lit, then reposition the Prism until it is. If the green LED still doesn't illuminate then check the cradle and it's connectors for dirt and debris. Also check the copper connectors on the Prism for dirt and debris.

2. Depress the grey HotSync button on the charging cradle. The error message will appear. Press OK to clear the error display. If nothing happens when you press the grey button you need to check the copper connectors in the blue cradle and the bottom edge of the Prism for dirt and debris.

3. Check the upper right hand corner of the Prism display for the HotSync application. If any characters appear on the top line, opposite the HotSync header, then that is your username. If no characters are present, then there is no username in the PDA.

Regardless of whether there is a username in the Prism, the HotSync should still be possible. Once you successfully connect the cradle to the USB port and successfully connect to the desktop computer, a popup window will ask you to Create or Select the HotSync User.

Do you receive this popup window on the PC?

If not, your setup or connection probably has an issue.

4. Look at the Prism HotSync screen. Underneath the HotSync icon in the center of the display is a Drop Down selection. The options are
a. Direct USB/Serial
b. IR to a PC/Handheld

Since you are using the cradle, you should select option a.

Once you have confirmed this setup, you need to confirm the desktop computer setup.

5. Be sure to start the HotSync Manager Application on the desktop computer.

6. Left Click on the desktop computer HotSync Icon in the system tray, and confirm that Local USB has a checkmark beside it.

7. Depress the grey HotSync button on the charging cradle again. If the HotSync popup still does not appear on the desktop computer, left click on the HotSync icon and uncheck Local, Modem Network and Infrared and then depress the HotSync Button again.


There is a hidden method in the Prism for deleting the user name.
  • Open the Memo application on your Prism.
  • Tap New.
  • Enter the ShortCut character.
  • Enter a period '.'
  • Enter the number 5.
Whether you entered the shortcut character, period and 5 correctly or not, the characters you've entered will disappear and the memo pad will remain blank. To see if you succeeded:
  1. Depress the Grey HotSync button on the cradle
  2. Your user name appears in the upper right corner of the screen: if it's blank, then your user name has been deleted. The next time you HotSync with this device, you will be asked to create a new user name.
Note: Creating a new User name, will not affect the data stored in the Prism, other than initializing the user name.

There is a freeware application to Change the user name on the Prism, but you would need to HotSync to the desktop or beam the application from another Palm PDA to install it.

Jul 12, 2009 | Handspring Visor Prism Handheld

1 Answer

Hotsync


I am having the same issue and can't find the solution anywhere online.

Jul 06, 2009 | Palm Treo 755p Smartphone

1 Answer

Hot sync problem


my daughter got ahold of my phone and drooled on it. the hotsync was going crazy so my husband took some electronics cleaner and got what little corrosion was on there off and now it works fine!

Jun 17, 2009 | Palm Treo 500 Centro

1 Answer

I updated the Palm m130 to Z22. I lost all my addresses on the m130 whe installing the Z22. Is there anyway to retrieve the lost file?!


The solution to this problem is.. if the m130 still has all the data, then

you need to perform a custom hotsync to overwrite all files on the computer

  1. Click on the ‘Hotsync Manager’ icon and choose ‘Custom’.
  2. Highlight the ‘Datebook’ conduit and click ‘Change’.
  3. Select ‘Handheld overwrites desktop’ and click ‘OK’.
  4. Repeat these steps for the ‘Address’, ‘Todo’, ‘Memo’ and ‘System’ conduits.
  5. ‘Install’ and ‘Install Service Templates’ should be ‘Enabled’.
  6. Perform a ‘Hotsync’ operation by pressing the button on the Hotsync® Cradle, or Cable.

Now that the files are on your computer you need to sync them into the new palm

Same steps but this time Desktop Overwrites handheld

  1. Click on the ‘Hotsync Manager’ icon and choose ‘Custom’.
  2. Highlight the ‘Datebook’ conduit and click ‘Change’.
  3. Select ‘Desktop overwrites Handheld’ and click ‘OK’.
  4. Repeat these steps for the ‘Address’, ‘Todo’, ‘Memo’ and ‘System’ conduits.
  5. ‘Install’ and ‘Install Service Templates’ should be ‘Enabled’.
  6. Perform a ‘Hotsync’ operation by pressing the button on the Hotsync® Cradle, or Cable.

Oct 31, 2008 | Computers & Internet

3 Answers

Garmin hotsync issue


I have the same problem as above it starts to install and then says you must turn garmin on - its only and contect to usb it is connected, did the property thing it shows local. checked garmin FAQ did what it said and got same answer HELP!!!!!!!!!!!!!!!!!!.

Jul 16, 2008 | Garmin iQue 3600 GPS Receiver

2 Answers

Synchronizing my Tungsten E2 with the computer.


If you have not already done so, install the Palm Desktop software from your CD. (If you do not have a CD, you can download the Desktop software from palmone.com.)

Connect the USB cable to your PC and to your E2. (If you do not have a cable, you can probably find one on eBay.)

If the cable has a button, push it. If it does not, open the applications menu (the "House" button to the left of the graffiti area) and look for the app called "HotSync". Run the HotSync app, make sure that the Local/Modem choice (above the central hotsync icon) is on "Local" and the combo box below the icon says "Cradle/Cable". The tap the icon. If this is your first sync, you may have to answer a popup on your computer before it will proceed.

Feb 23, 2008 | Palm Tungsten E2 Handheld

3 Answers

Garmin ique 3600 hot sync issues


I had the same problem. Obtained no help from Garmin - $200 to repair.

I purchased a $7.00 IRDA (infra red) - USB device; set my Connection to IR - PC and have been able to sync without any problems. However even withupdates I have not been able to get the cradle - PC connection to work. This is not a problem however since I now use the IR connection all the time.

You must touch the screen hot sync logo not the cradle button to start the sync process.

Feb 22, 2008 | Garmin iQue 3600 GPS Receiver

5 Answers

MY TREO 650 KEEPS TRYING TO HOTSYNC(and its not connected to computer)


Did it actually reset when you did a hard reset ..or does it stay powered up?

Dec 31, 2007 | Palm Treo 680 Smartphone

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Error message using IrComm port


Hi, Right click on hotsync manager at the bottom right corner of the pc , make sure only local serial and ir is having a check mark , if anything else has check mark , just go to that and do a left click , it will get unchecked . On the handheld tap on home , on the main page u will see hotsync icon , tap on that , on the hotsync page make sure via ir , and not cradle or cable , then at the top u will see hotsync in words , tap on that , in the drop down u will see lan sync pref, tap on that and make sure lan sync is highlighted , and not local hot sync , since local hotsync is usefull only when u perform cradle or cable hot sync using usb , then click on ok , try a hotsync . If this doesnt help and again u get the same error , do a soft reset on the handheld and on the pc , go into hotsync manager , click on setup , choose local , change the com port to a different port and reduce the speed to 9600 , click on ok restart the pc and again perform a hotsync . The error u got was coz of this , on ur pc a ir port is not been assigned .. Try this it should work .. Regards

Sep 11, 2005 | Palm Tungsten T3 Handheld

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