Question about Philips GoGear SA178 MP3 Player

1 Answer

Wont stay turned on.

Hi.

My go gear sa178 wont seem to stay turned on. I can turn it on but when I push play to listen to a song it turns off. I can go thorough the menu by pushing the menu button but when I push the play button like I said it shuts down. the battery doesn't seem to be the problem because I fully charged it.I can connect into the computer,charge it and use it as a flash drive but like I said it keeps on turning off. I would like to know if there's anything I could do, Thanks.

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  • blockhead20
    blockhead20 Feb 07, 2008

    Hi.
    Thanks for the post but I formatted my computer and can't find the cd for the Philips Device Manager. Is there another way to get Philips Device Manager? THanks.

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  • 8,596 Answers


1) Make sure the usb charger is in the lock position before trying to charge.
2) Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

3) after repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

-Tha Mp3 Doctor

Posted on Feb 07, 2008

  • Corey Knoettgen
    Corey Knoettgen Feb 11, 2008

    You can get the software from www.usasupport.philips.com - enter in your model number, click on the link with your exact model number on the next page, and click on "software and drivers" tab on the next page

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