If I scan the photo sideways it's the full photo but stretched out a little. If I try to scan it normally or turn it I only get a square photo, which is stretched out a little. I've tried using Photoshop and Photo Impact and have had the same results.
Try reinstalling the scanner driver or scanning in different resolutions. The stretching is probably caused by the scanner motor, it isn't moving at the right speed. It also can be a hardware problem inside the scanner.
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I just got my scanner yesterday and had the same problem with my FIRST jpg. I looked for a solution and found your posting. I had scanned one page of the instruction booklet from the center fold outwards, not in the direction of the text, but rather sideways across it. That image was mirrored. I did another scan in the 'proper' direction, that is, from the top of the page to the bottom, both as a jpg and a PDF and they came out in a normal, readable form. Perhaps you need to do it a few times if you haven't already? Have you tried calibrating it?
lift the lid on your scanner lay the photo face down then select scan
document/photo it will ask what FORMAT you want to scan it then it will ask
where you want to save it browse select the file/folder where you want to save
it (my pictures) most common hope this helps
I will list the steps that will allow you to scan your photos.
1. Turn on your computer,let it bootup, then turn on your printer.
2. Locate the "HP Imaging Director" icon on your computer ( placed there when your printer was
installed on your computer), double click it and a screen will appear which shows the scanning
options of your printer.
3. Lift the printer's lid and place a photo on the glass top.
4. Click "Scan Picture" from the scanning menu.
5. The scanning lamp will come on and make one pass under the photo, as this is happening,
your photo will appear on your monitor, allowing you to see the scanning result.
At this time,you can make adjustments, if you wish, to the scanned photo or accept it as is.
6. Click the "Accept" button and the scanning lamp will make a final pass under the photo.
7. The photo can be seen in the HP Photo Gallery or your computer's My Picture folder.
Open the lid on the HP scanner to reveal the scanning surface. Tthe scanning surface is the glass surface on which documents are placed for scanning.
Put the picture face down on the scanning surface, using the positioning mark to set the picture. The positioning mark is normally an arrow and it indicates the correct placement of a document on the scanning surface for a good scan.
Close the lid on the HP scanner.
Press the "Scan To" button on the HP scanner and choose a format for the scan. "Scan to File" or "Scan to Email" are a couple of the choices. Press "OK" and your scan will begin. On your computer screen, a progress bar will let you know how your scan is going. Once the scan is complete, the folder where the file was scanned will appear on screen and you can click on it to ensure the quality of the scan.
Scanning Photos With the Control Panel Scan menu, you can scan photos to a file, application, or memory card. Scan to File 1 Place a photo or photos face down on the scanner glass. 2 Press Scan to display the Scan menu. 3 Press or to select Photo. 4 Press until Scan To is selected. 5 Press or to select File. 6 Press Start. The document is scanned and saved based on the Kodak AiO Home Center scan picture settings.
You can change the folder where you want these saved. Just go to tools in your printer window. Hope this helps- Happy scanning!