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Re: USB not working on HP NX7010
Could be another issue dragging the data circuit down for USB functions. If you plug a USB device in with an LED on it does the light come in? If you have electronics or basic electrical knowledge also look to be sure the 5V supply is present. Ive seen Integrated modem/audio chips kill USB function as well as embedded controller chipset issues. Everything shows working in device manager? Try not mapping thru Modem and see if USB returns.. Yell back..
I have the same problem. No sctive USB ports, yet device manager shows ok. updated system BIOS and Intel chipset from HP site - still no good. Also removed bluetooth unit, still no good. Turned off USB power management, still no good! The laptop was working perfectly until this happened. Any more suggestions?
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Make sure that the driver for the USB is installed f
your USB ports are installed correctly and enabled in BIOS, you will
see Universal Bus Controller list in the the Device Manager.
Double-click your USB in the Device Manager and a dialog box will
appear. Click on the driver tab and update the driver. To get to Device
Manager right-click on My Computer>click
on Hardware>Device Manager. If your computer has a built-in USB
device and does not detect the device through the Device Manager,
confirm that the USB is enabled in the computers BIOS and that the BIOS supprts USB devices
Please make sure that usb drivers are installed properly in the system.
To check, please perform the following steps.
To open device manager perform following steps:
Click Start, click run and type devmgmt.msc and press Enter.
Click Start , enter device in the search field and select Device Manager from the list The Device Manage window opens. Now, once you are in the device manager, check it there is a yellow exclamation mark on Universal Serial Bus Controllers. If it is not expanded then expand and see if it has any exclamation mark. If you find this yellow mark, then you may have to reinstall the drivers. USB drivers for the notebook are part of the chipset. If necessary, the USB drivers required by the notebook can be reinstalled from Application recovery. If you do not see Universal Serial Bus Controllers. Then check in BIOS if computer is able to detect it. To check in BIOS, please perform following steps: Restart the computer and when the first screen displays press F10 repeatedly until the setup screen displays. Use the Left Arrow and Right Arrow keys to select the Advanced tab. Now use the Up andDown Arrow keys to select Legacy USB Support . Press Enter , select Enabled , and then press Enter .Press F10 to save settings and exit. For further details, please go through the following link. This link has complete USB troubleshooting details. http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3687621&prodTypeId=321957&prodSeriesId=3687621&objectID=c00820529#c00820529_DeviceDetected
First update the drivers, you can do this under device manager under contorl panel and maintenance & performance. You can also make sure the usb device is enabled and read properly. You can also download sotware lastly if needed.
If your USB ports are installed correctly and enabled in BIOS, you will see Universal Bus Controller list in the the Device Manager. Double-click your USB in the Device Manager and a dialog box will appear. Click on the driver tab and update the driver. To get to Device Manager right-click on My Computer>click on Hardware>Device Manager. If your computer has a built-in USB device and does not detect the device through the Device Manager, confirm that the USB is enabled in the computers BIOS and that the BIOS supprts USB devices.
if you dont see it in the device manager , then you have an item listed as yellow /unknown device ,that is the wireless and needs the driver installed. if you see neither then you may have disabled the wireless in the bios.
click on start...cright click on the computer.....select device manager......look for universal serial root hub start uninstalling all the root hubs from the botton and restart the computer and as soon u restart the compute tap F1 (if u r using xp) or tap F10(if u r using vista)it will open BIOS setup...go to the advanced option using ur right left arrow keys and look for USB legacy device using up and down arrow keys select the option and hit enter and ten select the option that says enable and hit F10 and then select start windows normally if the opyion pops up....now try....if the issue is still there pls mail ur query to firstname.lastname@example.org
If your pc runs ok in safe mode, then i would suspect that one of the drivers are suspect, so i would go to the compaq site and update all the drivers for your system, as you may have inadvertantly installed one of the windows generic drivers when you have updated via Microsoft.
go to the site below and enter your operating system and download all the drivers for your notebook and install