Question about HP Officejet 5610 All-In-One InkJet Printer

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FAx Error I have HP 5600 Series All In One. I tried to fax on it last night and got an Error 389*. I can find no where in the manual what this error means. I put the doc to be faxed and the fax #. It dials the number, says it is connecting and then the doc feeds through like it is sending but the message displays "fax not sent" and the transaction report says Error 389*. I checked all connections but can find nothing wrong. Please help me if you can.

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  • Anonymous Mar 19, 2008

    when i fax everything happness like always after feeding paper through sends page with Result error 389*

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  • 57 Answers

Hi,

I understand that you are receiving the error "fax not sent" and the transaction report Error 389*. while sending fax.

The issue that you are experiencing is due to communication, however please follow the instructions from the below article to get the issue resolved.

Here is the web document:

================

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=buu02549

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

This should resolve the issue that you are experiencing with.

Regards,
Lawrence

Posted on Feb 14, 2008

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1 Answer

Fax Error 388


Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395Definition
There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.
Solution
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

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Hi, evrytime i send a fax through, i does'nt go through and then i get a error report, 389*. it's a photosmart C309a Hewllet packard. cheer's Rod


rror Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

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Describe your hp pro 8500 fehler 389 Problem What means the error 389?


Hi There,
The error 389 means :
Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.


Thank You Jyoti
* Please click on the thumps up icons if you are satisfied with the solution.

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Keep gettomg error message 388


Hi There,

HP Support provides definitions and solutions for it's printers.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=uk&docname=buu02549#Error386

At this site you can simply scroll down and click on the blue underlined link "388" which states,

"There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time."

"Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve."

Since you didn't state that you were having a problem sending faxes, I fear this is limit to which I can assist you. That being the case, please reserve negative feedback for HP if the solution isn't sufficient.

If the error persistes and you are not attempting to send a fax unsuccessfully, it would indicate a false error report and that your registry in your operating is a bit out of order where the printer is concerned and the best "final" solution would be to uninstall the printer from the Control Panel COMPLETELY, then hold down the WIndows logo key and press the R key. A Run window will appear. Type in %temp% and hit ENTER. Your Temp File folder's contents will appear. Left click one in that window and then hold down the CTRL key and hit the A key. All files will be selected. Hit the Delete key. Remove every file that Windows will allow and then close the window, Disconnect the printer from your computer. Then go here:

http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_query=Officejet+6210

Select the correct version of your 6210 (there are 3). At the next page Download the Full Version software by saving it to your Desktop. Then double-click the software installation file and follow the prompts. Do not connect your printer until the software prompts you to do so.

Ciao for Now


Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

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The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
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