Like all things electronic you will always get the odd faulty one. These cartridges are notorious for not working out of the box (more so then most other cartridges). Take it back to wear you got it from and exchange it. 99% of the time it is the cartridge. I see a couple a day of thee brought back with similar issues.
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The obvious solution is to buy Canon ink cartridges. If you don't care about an accurate readout, buy cheaper cartridges and swap the chips. I'd suggest keeping spares on hand and change them when one color stops printing.
Using replacement cartridges that come without a chip seems to be the problem I had with the Canon Pixma 510 printer they are cheaper but if they do not show the ink levels then its inconvienent so I have but Canon products with a chip and they work perfectly.
Does this model have 'chips' on the tanks?
Check for a reset option in the manual or trial and error by switching the machine off then on again whilst holdimg down one or more of the buttons
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Anyone game for a class action against Canon? I've called, E-Mailed, and faxed, all to no avail, not one answer, no return contact whatsoever!!! Please post this info about these piece of **** Canon printers on every website you can and anywhere else you can, the world needs to know what GARBAGE Canon is unloading onto the unsuspecting consumer. Hopefully, it will get Canon's attention and maybe those losers will take notice when their sales drop! What say everyone boycott anything that says Canon on it. Come on Canon, take care of this junk you have ripped us off on. I am even telling people IN the stores who are looking at printers to AVOID Canon completely.