Question about Fax Machines

3 Answers

Brother Intellifax 2820

I can send faxes and receive faxes from any number local or long distance except one paticular number. I can send to this number but can not receive the incoming fax from this one number. It says it is receiving and goes back to sleep mode and does not print.The phone company has checked phone lines on both ends everything is OK. No blocks. Can you please help.

Posted by on

  • Track12b Feb 07, 2008

    I will try this idea hope this will work.

  • Anonymous Mar 25, 2014

    I can fax to local numbers but not long distance. The long distance number says it's fax is fine, but I can't reach it

×

3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 78 Answers

It could be a compatibility issues between the two faxes. If the other fax is particularly old its communication speed could be too slow for your fax.

Also don't rule out the line on there end. Many times in my job I've had Telephone company's check the line remotely and say its ok but its not until they come out to site that they find an actual fault.

Do a manual reception. Put your fax reception mode from automatic to manual. When the fax rings in pick up the line with the hook or speaker phone button and then press the start button. This rules out a fair part of the line correction. If you can receive of course.

Posted on Feb 07, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have a Brother 2820 fax machine, less than a year old. I have replaced printer cartridge and drum. All the faxes still come in to light to read. I have even tried cleaning the recommended thin piece of glass inside machine but the incoming faxes are still to light to read. The same thing happens if I try to make copies.
Any suggestions?

Posted on Oct 27, 2008

I have trouble receiving fax

Posted on Jun 25, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I just purchased an intellifax 2820. I cannot send a fax out of state. I can send in the state. What could the problem be?


Plug a regular phone into the fax jack and dial an out of state long distance number. If you listen carefully, it will probably tell you that you have not selected a long distance carrier. For fun, you can also dial 1-700-555-4141 and listen to the "no pic" message. Now call someone and get an LD carrier.

Carl

Oct 01, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother Intellifax-2820, will not print incoming faxes. It rings, says it's receiving data and thats it. Yes I have paper in tray. Sends and copies fine.


You need to make sure that your machine is set to "FAX" mode,not"PHONE"mode and that it is in "AUTO"receive, not "MANUAL"receive mode.

Oct 04, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

I want to send a fax message using Brother 2820 fax machine, but I don't want the receiver to see my phone number when he receives the fax message print out. Is there any way I can do this?


The FAX machine will print the Tel number that has been programmed in your machine. It does not print on the basis of the caller ID received. So i think if you remove the number programmed in your fax machine

May 23, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Cannot send faxex


Did you try to send a fax to a different number? Also are you sending to a local number? Most send problems are poor phone line conditions. If you have tried to send to several different numbers with no success, then you can assume that the LIU board needs to be replaced. It costs about $40.00 from Brother for the part.

Dec 28, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

I need help


Pick up the handset and try to manually dial the number (make sure you're dialing a 1 if required). If you cannot, then the problem is with the phone company (perhaps there is a block of long distance calls of some sort). See if you can send to a local number. You're information is a bit sketchy. Also, print out a transmission report and let me know what the error numbers are. let me know one way or the other Ed

May 31, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

Sending and receiving faxes on legal size paper.


There should not be a problem with TX on LGL paper. If you want to configure the machine to recieve LGL on a regular basis: Press "MENU" 1-3. Then use the up/down arrows to select LGL. "MENU", "EXIT". That should do it. Good luck!

Apr 20, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

FSending and receiving faxes on legal size paper.


Press Menu/Set, 1, 3 Press up or down arrow to select Letter, A4, A5, A6, B5, B6 or Executive Press Menu/Set Press Stop/Exit :o)

Apr 20, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother Intellifax 2820 fax machine


Same thing happened to ours here at work except it was the #3 that got stuck. It was idle for 3 weeks because no one took the time to see what was going on. Five seconds on Google and 20 seconds on fixya.com and we have a working fax machine again.

Mar 14, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Fax Machines Logo

Related Topics:

525 people viewed this question

Ask a Question

Usually answered in minutes!

Top Fax Machines Experts

CheckitRight
CheckitRight

Level 3 Expert

1352 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Norman  J Weimar Jr
Norman J Weimar Jr

Level 3 Expert

5695 Answers

Are you a Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...