Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)
I have just recently gotten the internet and for the first couple of weeks the modem worked just fine. We went to log on to the internet and it is not working. When we troubleshoot the problem it says no modem detected. I go into the device manager and check the comport, the modem connection and I made sure everything was enabled that should be. Do you have any idea what might be wrong???? Please help
have change internet provider from Charter to AT&T.
AT&T system does not recognize SB5100.
How do I solve this problem.
Posted on Apr 24, 2008
Reset the modem at the backside with a pen and restart the computer, check for all the leds and it should be stable
Posted on Feb 08, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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