Question about Jensen VM9510 Car DVD Player

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Stuck mute my mute button jumps on and off at will and when i try to turn the volume sometimes when i try to change the song on the unit what's wrong

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  • Anonymous Feb 11, 2008

    my mute button jumps on and off at will and when i try to turn the volume sometimes when i try to change the song on the...

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I had the same problem. Deatache the mute wire. That is for cell phones. I think it is the brown wire but I cant be sure. Look over the wiring diagram and it will say Mute. Don't wire this wire in.

Posted on Feb 11, 2008

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have you tryed to reset the device, also performing a software update useing your desktop software might fix the problem.

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Onkyo mute channels. When turned on, one or more channels remain mute. Acts like a contact problem; when switched on-off-on multiple times, mute channels may vary


follow this steps and fix it. God bless you

The speakers are not connected properly. Check the speaker connections. The Mute function is activated. Turn off the Mute function. The volume is turned all the way down. Turn up the volume. Neither set of speakers is selected (if unit has A/B buttons to select sets of speakers). Press either A or B to select a set of speakers. Both sets of speakers are selected, but only one set is connected (if unit has A/B buttons to select sets of speakers). Press the appropriate button to deselect the speaker outputs which are not connected. The receiver is set to TAPE MONITOR (if applicable). Turn off TAPE MONITOR mode. Headphones are plugged into the main unit. Unplug the headphones. The source selector is set to the wrong source. Select the proper source. The impedance of the speakers is less than the rating for the system. Use speakers with the correct impedance rating.

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1 Answer

Gli sound systems am-1000


test this God bless you
The speakers are not connected properly. Check the speaker connections. The Mute function is activated. Turn off the Mute function. The volume is turned all the way down. Turn up the volume. Neither set of speakers is selected (if unit has A/B buttons to select sets of speakers). Press either A or B to select a set of speakers. Both sets of speakers are selected, but only one set is connected (if unit has A/B buttons to select sets of speakers). Press the appropriate button to deselect the speaker outputs which are not connected. The receiver is set to TAPE MONITOR (if applicable). Turn off TAPE MONITOR mode. Headphones are plugged into the main unit. Unplug the headphones. The source selector is set to the wrong source. Select the proper source. The impedance of the speakers is less than the rating for the system. Use speakers with the correct impedance rating.

Jul 11, 2013 | Audio Players & Recorders

1 Answer

On a audiovox vm9312 I lost remote and can't turn


The VM9312 has a volume knob on the unit's faceplate. Just rotate the knob on the left (a little below the optical disc D slot) clockwise to increase the volume. Turn it the opposite way to lower the volume. (If you have the knob set to the maximum volume and then lowered the volume with the remote, you may need to reset the unit; see below.) If you push in and release on this button, you press Enter or confirm a setting when you are in any audio settings menu.

If the volume control isn't working, check if the mute is on. Press once to toggle the Mute. The mute button is just below and near the right side of the optical drive slot.

If you still can't change the volume, check if you have the wiring correct and no shorted wires. Look for damage at the speakers (or evidence of mice chewing on the wires). Also check your audio balance. See the manual page 12 here: http://www.voxxintlcorp.com/docs/common/VM9312/VM9312_OM.pdf . You may also want to try a system reset. (Press and hold the reset button for a few seconds by using the tip of a ballpoint pen in the little opening at the lower right hand side of the faceplate.)

I hope this helps.

Cindy Wells

May 24, 2013 | Car Audio & Video

2 Answers

Mute button wont turn off


HERE is your manual in PDF format.

This unit doesnt have a volume mute function.

What are the problems you are experiencing.

If it says Mute or ATT on the display - it is the cellular mute function turning off the volume for an incoming call.

Page 34 details turning on and off the cellular mute function.

You also may try a hard reset by removing the face, and pressing the reset button.

Thanks for using FixYa - a FixYa rating is appreciated for answering your FREE question

May 06, 2009 | Audio Players & Recorders

1 Answer

I AM GETTING VERY LITTLE SOUND FROM THE SYSTEM


When did this start? What happened just prior to that?

Turn the volume DOWN for any further analysis. If it isn't loud enough to hear well at 1/4 volume, cranking it to the stops will not resolve it AND when you finally find the misplaced switch you may launch all of your speaker drivers right out of their cabinets.

Do you mean the MUTE button does not CHANGE the volume? It sounds like you're muted already and it doesn't UNmute. Is MUTING lit on the display?

Does it happen with all sources? Use onboard FM to troubleshoot as it can't be connected wrong.

Apr 01, 2009 | Onkyo TX-DS575 Receiver

2 Answers

Dear lord help me.


The songs are in the wrong format.
The format of the songs are wrong in one way or another. Each Mp3 player has a product spec sheet that lists which type of music file it is compatible with (Mp3, WMA, WAV, AAC, etc). You can't play iTunes songs, which are AAC format, on a player that only accepts Mp3 or WMA format.

The second formatting issue has to do with the DRM license on the songs you have downloaded. Right click a song that gave you an error, click on "Properties," and click on the "License," "Media Usage Rights," or "Digital Rights Mgmt" tab (wording varies by configuration). Not every song allows unlimited or even one-time transfer to a "portable device" (code word for "Mp3 player" in this case). Also, some songs are fixed-term - they expire after a while - sometimes in as little as 24 hours.

To get around this, convert every song to Mp3 format. Either that, or upgrade your music service subscription to the highest pkg they have available and never cancel (Napster's basic music svc, for instance, does not let you transfer to an Mp3 player, but their "Napster To Go" upgrade does allow transfer).

-Tha Mp3 Doctor

If NONE of these changes work,
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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Volume and mute buttons suddenly stopped working


Try changing the batteries. Most times the "tivo" buttons will work but the "tv" buttons will stop working when the batteries are low.

If you have done that, go back into settings and program the remote again for your tv, then give it a shot.

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Micro might be confused, have you tried cycling the power to the set?

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