Cannot print test page from PC on Zebra DA402 label printer
I'm having difficulty printing anything, even a test page, from the PC on my DA402 label printer. I was able to print a test page on the printer by the method specified in the user manual. However, this method of printing involves putting the printer in a diagnostic mode by holding down the power button after powering up the printer, not by sending data to the printer from the PC. If you can help resolve this issue, please let me know.
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Turn the printer off from behind, and by holding the feed button, turn it on, keeping it hold for 5 seconds, if the printer starts printing data, it means you have not properly set the driver or label software configuration.
Unreadable labels are related to the print head, make sure to clean the print head thoroughly with an alcohol swab and make sure the platen roller is clean also. After cleaning and it still is having issues scanner than you have bad sectors on your printhead.
Go to "Printers and Faxes" or "Devices and Printers" and try printing a test page by right clicking on the icon and choosing printer properties. This will better define if the problem is something wrong with the printer or connection OR if it is a software issue.
Go into the printer driver and select print a test page, does it print out? If so then try printing from your label software, it should work, if not then it is your software that is at fault. If the test page does not print out then check all the settings in the print driver, so they are the same as the physical label. If non of this helps then go to www.lancerlabels.co.uk and do a live chat to Michael.
this problem will address on label and ribbon issue. you must establish your printer set-up first, meaning see to it that the label and ribbon was correctly loaded, if still problem occur try using manual calibration you can see how to do at the manuals you have..
This printer requires special software to print labels with. It uses a unique PCL language to work with. Thats why when you use these printers with Fedex or UPS software, it typically downloads forms first before working.
Zebra used to see a label designer program to work with it. You might want to check with them to see if they still carry it.