Question about Acer Aspire 3680 Laptop

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Battery or charger ?

I recently purchased a out of box model from circuit city 3680
it did not have a battery with it. I purchased 1 and tried it but it it did not appear to take a charge The power charge light on the front of the computer indicates yellow while plugged in after 12 hrs of charge the battery would not power the PC for any more than a few minutes and it shuts off. just recently purchased another new battery thinking the first was NG. same exact problem after charging it only lasts a minute or 2 the probability of getting 2 bad batteries fron 2 different suppliers has to be pretty low

Be fore I send this thing off and expend lots more money is there anything
I can do to narrow down the problem. Could the AC adaptor be bad or is there something with the PC itself

The computer is new just a display model the charger seems to work
the light is green and it powers the PC okay.


Posted by on

  • JRmus Feb 06, 2008

    It is a standard system just like you would buy off the shelf

    made sure of that. plus I've purchased similar Items in the past

    and they've always worked. The system was inspected and verified in working order before I bought it. The only thing that it didn't have was the battery--- C-C doesn't supply those Items

    They even upgraded it prior to sale.



    The only things I can think of would be AC adaptor, maybe not enough mili amps ? Or something in the system itsself.



    but in the scheme of things purchasing another adaptor

    is less expensive then sending it out which would be the last resourt.



    unless there is something else you could think of--



    I don't know anyone locally with the same system where we could swap parts to see what is wrong.








  • JRmus Feb 08, 2008

    Further investigation indicates mother board--Acer will fix for free plus tune up. Tthis is a royal pain but I'll have plenty 'O' batteries in the end.


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Well...this one is interesting, for certain. You bought a display model, so the chances of it working off battery are mighty slim. Could be that the m/b was running off ac power all the time, and can NOT charge a battery. I'd take it back, and have them show you that it will run on battery, which is considered a fairly important issue with laptops, at least around these parts on Hawaii

Posted on Feb 06, 2008

  • 1 more comment 
  • Patrick Michaels
    Patrick Michaels Feb 06, 2008

    yes..that is worth trying. even though the adapter is simply sending dc volts into the onboard charger. So, don't be surprised if/when you find out that the adapter does NOT make that change. laptops technically run off the battery UNLESS it's on ac only, even when adapter is plugged in, so this is a major issue.

    Patrick

  • Patrick Michaels
    Patrick Michaels Feb 08, 2008

    Nice to see that the motherboard was the issue. As you've most likely heard, if Mama ain't happy, no one is, right?

    Got Backup?

  • Patrick Michaels
    Patrick Michaels Feb 10, 2008

    thanks for the vote of confidence.


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