Question about Lexmark X2500 All-In-One Printer

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I have an Acer Aspire with Windows Vista, and after I download the disc that comes with the printer

After I've already downloaded the disc that came with the printer, when I try to setup the printer, or scan, or print, or anything, I get an error message that says: "The item that you have requested requires a program that has been moved or deleted."

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Yes..that happens..comes from installing the drivers in a location, inconsistent with the usual protocol. Here's what you may want to do.

Click on this link, and we'll find a way to work through this issue.

Follow the links for the FREE demo Shared Screen Session.

Posted on Feb 06, 2008

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The last operating system that supported that printer was VISTA. You can go to the lexmark site and download that driver and see if it will work with that computer. Even the HCL page for windows doesnt show any information on it and Lexmark says that printer is not in production any more.

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I suggest emailing lexmark and telling them u need a disc for a Lexmark X2550 printer. Maybe tell em yours didnt come with one when u bought it and be firm...or you can continue to try and download it from the internet.

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Go to the manufacturers web page for your printer and download the software for the printer, save to desktop when downloading so it will be easy to find. Then just simply install from that file. I will assume you are using XP so the drivers should be in your system already, if not then go to Microsoft web site and update drivers. Hope this gets you there.

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Installation of a downloaded driver for Lexmark X1290 All-In_One


Hi,

You need to download the Vista compatible setup here from Lexmark,

http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:567:0:0&searchLang=en&os_group=Windows%20Vista&target=

Run the setup after it finishes downloading but ONLY connect the printer to the computer when the setup instructs you to do so.

Apr 18, 2008 | Lexmark X1240 All-In-One InkJet Printer

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Installation of a downloaded driver for Lexmark X1290 All-In_One


I bought a Lexmark X1290 printer and installed a wrong driver (for WinXP) from the enclosed CD. Then I could not run the All in One program. After many reinstallation attemps, I finally found a solution (which is unfortunately quite hidden at the Lexmark website):

1) Unplug the printer's USB cable from the computer.
2) Download the cleaning utility from ftp://ftp.lexmark.com/driver/inkjet_drivers/Cleanup/.
3) Double-click on the cleanup utility and follow the on-screen instructions to run it.
4) Restart the computer.
5) Download all files from ftp://ftp.lexmark.com/driver/inkjet_drivers/Cleanup/reg/
6) Follow the instructions in the "Vista BackDoor Instructions.txt" and delete all remaining Lexmark
keys in the registry.
7) Restart the computer
8) Download a proper driver for Windows Vista from the Lexmark website.
9) Install the driver accordingly to the instructions (it's important to plug the printer's USB cable when you are ask to, not before)

The problem with Lexmark Unistall and CleanUp Utility is that you cannot delete all Lexmark registry keys while you arelogged in the system. This is anellegant way how to circumvent the problem.

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1 Answer

Installation of a downloaded driver for Lexmark X1290 All-In_One


For those of you who have downloaded the appropriate vista driver for your printer. Go to device manager on pc (control panel, hardware and devices etc) Select uninstall printer driver, as you want any old references to xp one deleted. Now, place new disc or dicc with new driver files in and your install new hardware program shopuld self start. IF not you can manually do it by going to add new hardware wizard, and select own information to suit yopur needs. But win vista should automatically find the new drivers.

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1 Answer

Printer


Obviously you have already tried to without success or else you would not be posting to this site. The answer is two-fold unfortunately. Sometimes manufactures cannot keep up with tech changes in OS and there is a driver update lag. If you did try to no avail, it means the install disc/driver is not updated enough to be compatable with vista. You have two choices. Run xp on your laptop instead of vista or go to Hewlett Packard web sit (google it) and go to download section. Download the update driver that is vista compatable if there is one available. Now, install the printer on you laptop using this new driver. Back it up on disc to avoid losing it and having to download it again.

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