Question about HP Photosmart 2710 All-In-One InkJet Printer

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Plastic guide strip behind cartridge assembly broken

The Plastic guide strip which runs behind the cartridge assembly has broken. I need to know if I can buy a new one, but don't know what it is called and if it can be bought from HP

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  • jim496 Feb 07, 2008

    Thanks for that

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1 Answer

It can be bought from a service center, it's called "Encoder" or "Position Encoder".
To make sure it's the encoder, if you turn the printer ON it will say that the carriage is blocked or will flash the lights showing that problem.

Posted on Feb 07, 2008

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