I've had a Malber Combo Washer for 6 years, but only use it as a washer. My clothes seem to get gray after only a few washings. I'm wondering if I am using the right quantities of detergent, clorox 2, and/or fabric softener. The appliance store where I bought it has no advice on this and the manual has no clues. Anyone have experience with this?
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Often you will find the detergent dispenser very close to the dispenser for the softener. Mine is a separate container within the same "pullout" drawer that holds fabric softener. If you still are not sure, then find the model number of your washer and google it with the term, "user manual". Most are available online as a PDF
There has been many reports of complaints regarding this problem and it was found out that the gray spots on white clothing are caused by the fabric softener. The Kenmore Elite is a "highly efficient" machine that it uses very minimal amount water when washing and rinsing. The minimal use of water results in the fabric softener not being diluted completely and eventually makes gray spots on white clothing. The ridiculous solution to this problem, as Sears "advised" is not using fabric softener for white clothing. But you may also try putting the fabric softener in a small plastic bowl just enough to hold it and place it inside the machine prior to the final rinse. Using only the suggested amount of detergent and avoiding the use of detergent powder with speckles reduces the possibility spot occurrences in your while clothing.
I had the exact same problem. The problem is that your fabric softener dispenser is clogged up with a lot of dried, sticky fabric softener. The flooding comes from the part of the cycle when water that is to be flushed through the fabric softener dispenser can't drain properly so it spills into the bleach dispenser and onto the top and into the lid gasket as well.
To remove the dispenser for cleaning, you need to open the top of the washer. (First pull it away from the wall.) Carefully pry off the little emblem in the front center of the washer lid. Then remove the screw. Then slide the top forward to you about a 1/2 inch and prop it up carefully.
You then need to remove both hoses that are attached to the bleach and fabric softener dispenser (part of the same unit). Then unsnap the combined unit from the washer top. Then clean all the gunk out by running it under scalding hot water in the laundry tub and swirling the gunk out. Don't attampt to remove the blue round fabric dispenser part from the unit.
Put it all back together and you're good until you clog it up again with too much fabric softener; maybe several years again.
Many of the machines are having a similar issue I am trying to find a resolution to fixing this, there are two issues. First Whirlpool has just recently identified a problem with premature bleach dispensing. Another dispensing problem I had is that fabric softener had to be diluted otherwise it would not wash out of the dispenser. And finally, the fabric softener dispenser would still hold a small amount of water after the wash cycle completed.Removing the top of some washers I have found that there is often a lot of stainless steel polish residue around the rim of the machine - which should have been cleaned away before the machine was shipped from Whirlpool. The gray, oily residue was not visible without removing the top of the washer. Knowing now what has caused the dark gray streaks on many peoples laundry.
It is not the dryer causing the problem. We get the brown streaks on our white clothes before putting them in the dryer. I have ruined more white clothes over the past six months with this Duet washing machine!!! We also don't use bleach so I don't think it is the HE/Clorox combo that somebody mentioned earlier. Anybody know what exactly is causing this yet... before I throught the moldy stain causing Whirlpool duet out?
I have twice taken apart this front loader Frigidaire washer (also sold as Kenmore) to replace the rotted out aluminum spider arm supporting the spin-basket (which seems to universally fall apart within 5 years), and now I started observing the described black stain pattern on the clothes. As with the spider arm breakdown, this problem has nothing to do with water hardness, softeners, detergents, or dryers (I line-dry all my clothes), and everything to do with the poor quality design of this machine. I have not yet positively identified the cause of the black stains, but I suspect that the bearing seal is breaking down and in the process is releasing greasy particles that mix with the clothes and create the described black stain patterns. Unfortunately the repair would cost more than a new machine for most people, as the spider arm is probably just about gone by this stage. I am lucky to own another junk washer for spare parts and am able to fix it myself. For skilled do-it-yourself mechanics, it is possible to find a replacement seal and bearings on the internet, assuming the spider arm is new (over $200 part), or still in good shape.
I had the same problem, except it wasn't just towels. It was everything. I did some research and found that this is a common problem and nothing a tech can fix. I was about to go out this weekend and spend $1000 on a new washer because I couldn't use this washer on my clothes anymore. I did one more search for a solution and THANK GOODNESS found a solution on another site. A woman had the same problem and, after much trouble, someone at Best Buy finally told her to never use liquid detergent in the machine, not even HE. So I cleaned the inside of my machine, around the door, the rubber seal, etc. I ran the tub clean cycle with bleach and vinegar. The smell was gone and I have been using powder Tide ever since, and the smell hasn't come back!!!!!
It sounds like your heating element is shot. The elements on this machine are very sensitive and if you use too much cleaning fluid the part will wear down after a while. You will need to get the part replaced (yuck) and start to use a little less washer fluid. Please let me know about your experience with the company (email@example.com)