Question about Office Equipment & Supplies

7 Answers

Scanning with Canon Pixma MP450

I cannot get the scanner to scan the full page. It crops the page and I only get a partial picture of the page that I am scanning. I know it is me, but I can't find the user manual. Please help....thanks, Sharalyn

Posted by on

  • 1 more comment 
  • equest Mar 18, 2008

    I'm having the same problem. It is set to A4. Randomly, it seems to be scanning part (20%) or crops the edges so I don't get a complete copy. When it scans it saves about 20%, I get two maybe three files of the scanned sheet but they are random sections and never the whole document. Yet, sometimes it works. So, far it hasn't... going on twenty attempts here. When I use the MS wizard it works fine and copies over a complete jpeg or mspaper document completely but I would like it in PDF format. I have three sheets, two worked, one left. Thanks in advance.

  • Anonymous Mar 19, 2008

    I have the same problem. And the papersize is set to a4. So that is not the problem...

  • jayrelly Apr 01, 2009

    Same problem here. I can print just fine but the scanner has a mind of it's own. I just installed the new drivers v1.10 just to be sure and still a no go. I'm set to A4 as well and still nada. I haven't even used the scanner that much at all. I honestly will NEVER buy a CANON again.



7 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I just did it then! With help from solution posted Feb 08 leave the acual scanner alone can be done from the computer. Steps:

1. Go to - start - control panel - printers & hardware - scanners.
2. Once inside the scanners folder just click once on the scanner icon (mine is called WIA Canon) so it is highlighted.
3. Then click on the toolbar 'File' > 'scan', then select the correct program from the list (mine was MP Navigator 2).
4. Use the MP Navigator program to select "scan photo/document", follow the instructions. At the bottom if the window that is open you can change the document type to PHOTO or DOCUMENT!

This is where the problem lies it is scanning the document as a photo which is why it is coming out as multiple documents.

Posted on May 19, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Contributor
  • 30 Answers

Are the bits actually being scanned about 4inches by 6inches. If so it sounds like your scanner might be set to 4x6 mode. If you look on your control panel of your printer there should be an option for the paper size and it is probably set to 4x6. If you change that back to A4 or normal then it will be fine.

Posted on Feb 07, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

I finally solved this problem! I found that in the Canon MP Navigator EX program Document Size was set to AutoDetect which caused the scanner to either crop the page or to treat blocks of text as separate pages.

To change the document size to a specific size (usually "Letter"), open the Canon MP Navigator EX program and click the button in the left sidebar labeled Jump to the Main Menu. Then click Custom, and change the Document Size to Letter. Now be sure to click Apply to save this setting before clicking the Scan button.

Good luck!

Posted on Feb 27, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

One solution for Canon PIXMA MP450 scan cropping is to "Specify" the document area to be scanned as "Platen" - in the MP 2 Navigator preferences - see included image. Caution: All images will now be identical in size and contain added white space due to scanning the MP450's entire scan "bed" on each scan pass. This approach works best for document scanning - see below image.

Scanning with Canon Pixma MP450 - 12_6_2011_2_03_05_am.jpg

Posted on Dec 06, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hello I just had the same problem and could not have the machine to scan the whole document.
You must install the MP Navigator that is on the Setup CD and this program does the job perfectly.

MP450 Canon with Mac SL

Posted on Apr 25, 2010

This is an HP wide prolem -- exists in all scanning software whether for Officejet or Photosmart AIO. Technitians ARE aware of it. HP claims they're workng on it -- though no so as you'd notice. If you use ANY other software to scan (e.g., Adobe Acrobat Pro) the problem goes away.

Posted on Jul 09, 2008

Check your orientation settings within Page Setup. There are usually 3-4 options. Just have to make sure the arrow follows your doucument properly.

Posted on Mar 27, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I need to scan pictures. I have a cannon pixma mp450 Thanks~! Alexandra

1. Go to window "start" button.

2. At the star manu, select, "Program"

3. At the program manu, select "Accesorries"

4. At the accesorries manu, select "Clipboard"

5. Clipboard will be opened.

6. At the "File" manu, you can see "Scanning" option.

7. Select it, and you will see the scan process.

Apr 25, 2011 | Canon Pixma MP450 All-In-One InkJet...

2 Answers

Hi, I have Canon Pixma MP270. IS it possible to scan photo negatives and change to colour prints. thanks. Blair

A multi-purpose printer scanner cannot scan negatives or slides.
You need a slide scanner or a flatbed scanner that is capable of scanning negatives and slides. Not all flatbed scanners are capable of scanning slides and negatives.

Sep 27, 2010 | Computers & Internet

1 Answer

Scanner crops documents

Go to the official Canon website: and redownload driver and MP Navigator. MP Navigator lets you choose the size of the scan you want. I was having the same problem and just fixed it today.

Jan 27, 2009 | Canon Pixma MP450 All-In-One InkJet...

1 Answer


When you scan whether from the LCD control panel or even launching the scanning from the software, you need to identify what you want to do whether to scan to PC or save as pdf or as an attachment. I read the manual and there is no specify button whether you the LCD panel of software application. When you scanned the page, did you get a partial scan or nothing? If you got a partial scan then I think there might be something wrong w/the printer that is triggering the CIS(Contact Image Sensor) to quit. It might be either or both hardware and software. I suggest you take it to Canon for check up.
If you don't get anything, then did you sepcficy where you want to scanned image to go?

Jul 24, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Canon MP450 printer

Check both the 'Source size' and the 'New size' on the MP Navigator dashboard

Jun 09, 2008 | Canon Pixma MP450 All-In-One InkJet...

1 Answer

My scan doesn't work

If the power led not glows then check the power line and adapter.

If glows, open the scanner lid, press the scan button see the scan light (the lengthy tube) is on and the scanning part is moving.

The high resolution selection may some time hang the system.

Look in the task manager whether the scanner is working.

Reinstall the scanner.

Apr 03, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Scanning mode, unrequested crop

There many program to reshape or crop /adobe photo shop/corel make drawing became smaller in size to fit scanner.

Sep 02, 2007 | Canon Pixma MP450 All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

3,441 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

77202 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides