Question about ASUS M2A-VM (0610839149438) Motherboard

2 Answers

Random Reboots.. Software Crashes and No Rear USB

Hi,

IN the last month i purchased a new computer here are the specs -

  • Asus M2A-VM MATX Motherboard
  • AMD Athlon64 X2 5200+ (AM2) CPU
  • 2GB DDR2 (2x1GB) PC5300/667MHZ/RAM. ( shared )
  • 320GB/16MB/SATA2/7200rpm Hard Drive
  • ATI 1250 Video onboard + PCI-E Slot
  • LG 20X Dual Layer DVD-Rewriter+SW-OEM
  • 6 CH-AUDIO Onboard
  • 10/100/1000 NETWORK ON BOARD
  • USB 2.0 on board
  • EB 1285 Black Mid Tower Case + Power Supply
  • Front USB ports/8cm chassis fan
I have also installed a 100gig hard drive from a previous machine.

I did the set up myself so something may be missing or off but i dont believe so. The computer boots fine and can stay on over night. Random applications from Dreamweaver to CuteFTP to Office2007 to Firefox will randomly crash. Several times a day the screen flicks off and the computer reboots. There is no blue screen although i have recently enabled "do not auto restart" but it has not happened again.

I formated the hard drive and reinstalled windows and it has happened again with nothing but firefox installed. So i know its not a software issue.

I have Updated all drivers to the best of my knowledge, did a memtest for the ram which came back OK and the problem persists.

Also the USB on the rear panel of the mother board does not work, although at the front it does.

I assume this is a faulty motherboard but would like someone elses assistance in case i have forgotten anything else before i purchase a new one to try that out.

Thanks for your help in advanced!

Amanda



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2 Answers

This is a known issue with some ASUS boards. Essentially they are very picky with RAM settings and do not detect the RAM timings/voltage etc correctly. If you can, find out what your RAM speed, timings and voltages are (Eg: DDRII-800, 4-4-4-12, 2.1V) and set them manually in the BIOS. This should fix the problem.

Cheers,
Dave

Posted on Feb 20, 2008

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  • 119 Answers

Well this problem is not new to me..and unfortunatelly I had the same problem on 2 different mainboards,both by asus.
I dont know to explain exactly to you which part of the mainboard is damaged,because this can be differnet from case to case(like damaged overheated condensors,or condensors put wrong +/- from factory or the chipset has problems or rests of metal glue on the back of the board making some short circuit)..so I cant tell exactly where to look..but..more than sure it is the mainboard.
I remember I used to have this problem in office..and like an irony...it worked fine in games..
well my conclusion and advice to is to go back to the seller to ask a new one if this is in guarantee..oor buy a new one if you can..because youll never get to aa end with this.
however you may still try one last thins..try to make a bios update.
sometimes,like 40% of cases it works.
because there is incopatibility in the board bios and the new developed application and so on..
try this to and if you cant get a positive result..get another new one
for the bios update get into the asus oficial site ,find your model there,download the new bios version,make a bootable cd and in DOS mode re write the bios.
take care this is a delicate job.
good luck Amanda and please let me know if I can do more..
bye bye

Posted on Feb 06, 2008

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There is also an update for the Bios which includes an Update Realtek PXE ROM to V2.08 dated 2007/12/4. To look at these updates & others click the link below. The link will open to your board with Linux opened. Just click, Latest or All at the top of the window.
http://support.asus.com/download/download.aspx?SLanguage=en-us&model=M2A-VM&type=map&mapindex=7
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Hope this helps & leads to a fix..
please vote... Luck!

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