Question about HP LaserJet 1100 Printer

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HP 1100 printer issue

Hi there, I contacted you earlier this morning. Well, I have an hp 1100 printer issue. I keep getting a solid black page when I print...no spots, no letters, just a solid black page. Spoke to Josh earlier and reloaded drivers. Also tried to contact HP for live chat, my product is not supported any longer....help

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I am not sure if I already answered this but try a new toner. It sounds like the wiper blade flipped in the one that you have.

Posted on Feb 07, 2008

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Hello


Based on information you have provided I understand that you have problems with your Printer. I realize the inconvenience it

may have caused you. I will provide my best information to get a fix for this issue.


As per my analysis,

Issue : HP C6180 all in one prints fine but copies or scans only a solid black page. HELP!!

Printer : HP C6180

OS: Not mentioned

The solution for the issue you described is provided in the online knowledgebase article at

Check this Knowledge Base from HP Selecting 'Output Type Settings' in HP Solution Center


Check Knowledge base article from HP ISSUE

Please Vote me if you fine it helpful

For me to resolve the issue, unfortunately i require additional information.

Note that the more specific the details you provide, the better our ability to resolve the issue quickly.

Please provide the following information:

When did the problem first begin?
Does an error message occur? If yes, provide the exact error message and the steps that trigger it.
Let me know exactly what you do, step-by-step, and where the process fails.
Have you done any initial troubleshooting? If yes, provide details about the steps you've taken.



Thank you,


Cheers

Tejodhar Atreya U
tejodhar.atreya@gmail.com

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