Question about HP LaserJet P2015dn Printer

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My 2015--Out of paper

The paper LED is on, but there is paper in the tray. Turn on/off, no luck. Is there a memory reset button on this thing?

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  • Anonymous Jul 24, 2008

    I'm getting the same thing. Paper out LED is on, even though there is paper present. This only happens when connected to the USB port. If I restart with the USB disconnecrted, there is no problem.

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  • 3,587 Answers

Yeppers..menu settings use default..

got backup ?

Posted on Feb 16, 2008

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Paper wont load


The obvious thing is to turn the printer off, remove paper tray, take out the paper, look to see if anything clearly amiss with either the printer or the paper tray itself, reflll the paper tray with a moderate quantity of preferably fresh paper - though this should not matter - and replace the newly-loaded tray. Turn the printer back on and see if it works or not. You may also try single sheet manual feed if this available for your printer.
12.March.2015

Mar 12, 2015 | Printers & Copiers

1 Answer

My HP Laserjet 2015 is printing very slow. Paper pick up is about 15sec interval. Its very frustrating as I have more than 5000 pages to print.


Hello,
try to perform Cold reset...maybe this will fix your problem.
Follow this simple steps:
1. Turn off the printer
2. Press and hold the GO button.
3. Turn the printer on, and continue to hold the GO button for at least 5 seconds, but no longer than 15 seconds. During this process, the Attention LED turns on.
4. Release the GO ****
Good luck!

Mar 19, 2011 | HP LaserJet P2015dn Printer

1 Answer

Triangle with exclamation mark is flashing orange. What's the problem with it?


This usually indicates one of the following issues have occurred. Perform the following in the order provided to troubleshoot and resolve the issue.
1. Insufficient power. Disconnect the power cord from any surge protectors or power strips and plug the unit directly into an electrical wall outlet.
2. There is a paper jam in the printer.
3. The top cover is open. Open the top cover, reseat the print cartridge, and close the top cover, making certain it is shut properly.
4. No paper was loaded in tray 2 or the tray was not loaded properly causing a mispick.
A. Pull the tray out of the printer and remove any paper.
B. Move the blue side width guide outward to match the paper size that is being loaded. Locate the blue guide pointer on the left side of the tray. If using a letter-size (8.5 by 11 inch) paper, match the guide point with the LTR/LGL engraving located on the bottom, left-side of the lift plate.
C. Locate the blue tab on the rear paper-length guide. Locate the triangle-shaped pointer in the middle-right on the bottom of the tray. Press on the blue tab and adjust it so that the triangle-shaped pointer matches the paper size that is being loaded. If using letter-size (8.5 by 11 inch) paper, match the triangle-shaped pointer with the LTR engraving on the bottom of the tray.
D. Place the paper in the tray and make sure that it is flat at all four corners. Keep the paper below the height down arrows on the paper-length guide in the rear of the tray.
E. Slide the tray back in the printer.
5. The tray 2 paper level indicator is stuck.
6. If the printer comes back to a Ready state, print a Self-Test/Configuration page. If the printer is not in a Ready state, proceed to step 7.
A. Verify the printer is in a Ready state. (The green LED next to the U-shaped icon is on steady and no other lights are on.)
B. Press down on the green GO button until the orange Attention light comes on (approximately 5 seconds), and then immediately release the GO button. The green GO button will begin to blink and a Self-Test/Configuration page will print.
7. If the attention light is still on, perform a cold reset. A cold reset, sets most, but not all, default variables stored in NVRAM back to the factory default values. It typically does not reset the page count, paper tray sizes, localization language, or formatter number. Complete the following to perform a cold reset.
A. Turn the printer off.
B. Press and hold down the green GO button.
C. Turn the printer on and continue to hold the green GO button for at least 5 seconds, but not longer than 15 seconds. During the process, the Attention LED will turn on.
D. Release the GO button.
NOTE: If both the Attention light and the Ready LEDs turn on before the GO button is released, the cold reset procedure must be started over at step 1.
E. The printer LEDs begin cycling. The cold reset process runs until completion and the printer returns to the Ready state.

Feb 07, 2011 | HP LaserJet 1320 Printer

1 Answer

I have an epson stylus photo 1400, and i did somethign stupid and jammed some paper, and i would like to know how to remove it. i can see it, but i can't grab it, and i don't know if there's any way i can...


Hi there,

Well first of all you can try to reset your printer -
Turn off printer

Press and hold 'stop' 'maintenance' and 'power'
buttons for about 10 seconds.

A message will appear on the screen.
power off and back on for reset.

Try the following steps to clear any jam -

1. Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the rear.
2. To clear a paper jam near the paper tray, grip the paper and pull it firmly but gently from the printer. If you find a stack of papers jammed, grab from the middle of the stack and pull.
3. For a rear jam, remove the back of the printer. When you find a free edge on the paper, grip it firmly and pull it out. 
4. Replace the back cover. Press the "Resume" button or turn off the printer, and then turn it back on. Your settings should reset. 
5. Try printing another document.

Good Luck!!

Thanks

Oct 06, 2009 | Printers & Copiers

1 Answer

Paper light keeps flashing. no paper jam and there is paper in printer. what else could it be?


Here are the led codes. Have you tried pressing the go button, and holding it down for a few seconds to reset the memory. Then press it again and see if the paper light is out.
Check also to make sure the paper setting in tray 1 is not set to undefined, but specifies your paper size. (Printer properties>Tray settings)
Then pull the tray all the way out, and look above where the paper sits for a little lever that hangs down to sense the paper. Make sure it's moving freely and not broken. Also check that there's no paper jammed in the back of the printer somewhere....

Jul 30, 2009 | Brother HL-2040 Laser Printer

1 Answer

HP P3005N printing from Tray 1 and not Tray 2. Paper is in TRAY 2 but still gives message to use Tray 1. Only way to use the printer is to use Tray 1 at this time.


Do a cold reset and the paper trays will reset themselves, it's the easiest way. Turn printer off, turn the printer back on and as soon as you see the memory starting to count push the check mark button and HOLD IT until you see all the lights stay on. When they stay on, and you see "select language", push the arrow button until you see "cold reset", and push the check mark button again. You will be all set.

Jul 13, 2009 | HP LaserJet P3005n Printer

1 Answer

An orange light is on next to the triangle with the ! in it. I thought it was out of ink but have just replaced the cartridge and its still doing nothing!


Perform the following in the order provided to troubleshoot and resolve the issue. 1. Insufficient power. Disconnect the power cord from any surge protectors or power strips and plug the unit directly into an electrical wall outlet.
2. There is a paper jam in the printer.
3. The top cover is open. Open the top cover, reseat the print cartridge, and close the top cover, making certain it is shut properly.
4. No paper was loaded in tray 2 or the tray was not loaded properly causing a mispick. Perform the following steps to load tray 2.
A. Pull the tray out of the printer and remove any paper.
B. Move the blue side width guide outward to match the paper size that is being loaded. Locate the blue guide pointer on the left side of the tray. If using a letter-size (8.5 by 11 inch) paper, match the guide point with the LTR/LGL engraving located on the bottom, left-side of the lift plate.
C. Locate the blue tab on the rear paper-length guide. Locate the triangle-shaped pointer in the middle-right on the bottom of the tray. Press on the blue tab and adjust it so that the triangle-shaped pointer matches the paper size that is being loaded. If using letter-size (8.5 by 11 inch) paper, match the triangle-shaped pointer with the LTR engraving on the bottom of the tray.
D. Place the paper in the tray and make sure that it is flat at all four corners. Keep the paper below the height down arrows on the paper-length guide in the rear of the tray.
E. Slide the tray back in the printer.
5. The tray 2 paper level indicator is stuck.
6. If the printer comes back to a Ready state, print a Self-Test/Configuration page. If the printer is not in a Ready state, proceed to step 7.
A. Verify the printer is in a Ready state. (The green LED next to the U-shaped icon is on steady and no other lights are on.)
B. Press down on the green GO button until the orange Attention light comes on (approximately 5 seconds), and then immediately release the GO button. The green GO button will begin to blink and a Self-Test/Configuration page will print.
7. If the attention light is still on, perform a cold reset. A cold reset, sets most, but not all, default variables stored in NVRAM back to the factory default values. It typically does not reset the page count, paper tray sizes, localization language, or formatter number. Complete the following to perform a cold reset.
A. Turn the printer off.
B. Press and hold down the green GO button.
C. Turn the printer on and continue to hold the green GO button for at least 5 seconds, but not longer than 15 seconds. During the process, the Attention LED will turn on.
D. Release the GO button.
NOTE: If both the Attention light and the Ready LEDs turn on before the GO button is released, the cold reset procedure must be started over at step 1.
E. The printer LEDs begin cycling. The cold reset process runs until completion and the printer returns to the Ready state.

Jan 09, 2009 | HP LaserJet 1320 Printer

1 Answer

Brother printer problem


Manual Feed Command.
1. Press the Job Cancel button to cancel the print job. Delete the print
job in the print queue on the computer. You can quickly access the print queue by double clicking the Printer icon in the task
tray or dock.

2. Turn the printer power switch OFF on the right side of the printer.
Check that the front cover is closed.

3. Turn the printer power switch ON while holding down the GO button
until the Toner, Drum, and Paper LEDs are lit.

4. Release the GO button. All LEDs will be off.

5. Press the GO button 8 times. The green Status LED will flash briefly
while the printer is reset. After the printer is reset the Status LED
will be lit green.

6. Print the Print Settings by pressing the GO button three times. If
the Print Settings pages do not print and the Paper LED is on again skip
to the next section - No Paper in the Paper Cassette.

If the Print Settings pages print, the problem is isolated to printing
from your computer. The Paper Source of the Brother printer driver or
program you are printing from may be set to MP Tray or Manual, instead
of Auto Select, Tray 1, or Tray 2 (if the optional paper tray is
installed). To check the Paper Source setting of most programs, click
File and Page Setup or Page Layout. You may need to click the Paper
Source tab or Paper tab depending on your software application. Verify
that in the Paper Source section does not list MP Tray or Manual. Choose
Auto Select, or another relevant source such as Tray 1. Click OK. Try printing the document again.


No paper in the paper cassette.
1. Pull the paper tray completely out of the printer.

2. Insert the letter or legal size paper into the paper tray with the
top edge of the paper first and the print side down. Make sure that the
paper is flat in the tray and below the maximum paper mark. If using a
paper size other than letter or legal, the paper should be loaded in the
MP Tray. The MP Tray can print on paper from 2.75 in. by 4.57 in. up to8.5 in. by 16 in.

3. While pressing the blue paper-guide release lever, slide the paper
guides to fit the paper size. Make sure that the guides are firmly in
the slots. For legal size paper, press the lever located at the back of
the tray and pull out of the back of the open tray.

4. ReinstalI the paper cassette back into the printer. Press the GO
button. If the alarm clears, no further troubleshooting is needed. If
the alarm continues, follow the steps below.


Paper Jam at Paper Pick-up.
1. Turn the printer power switch OFF on the right side of the printer.

2. Remove the paper cassette from the printer.

3. Elevate the front of the printer slightly to locate the jammed
paper.

4. Gently remove the jammed paper.

5. ReinstalI the paper cassette back into the printer.

6. Turn the printer power switch ON. If the alarm clears, no further
troubleshooting is needed.

Oct 02, 2008 | Brother HL-2040 Laser Printer

1 Answer

2015 network printer


Hello,

Please perform the following:

Unplug the network Cable:

Cold reset A cold reset changes most system parameters in NVRAM to the factory defaults. However, unlike NVRAM initialization, a cold reset does not reset the page count, the paper tray sizes, language, or formatter number.
A cold reset also resets all the HP Jetdirect settings as well as the printer settings. Use the following procedure to perform a cold reset.
  1. Turn off the printer.
  2. Press and hold the Go button.
  3. Turn the printer on, and continue to hold the Go button for at least 5 seconds, but not longer than 15 seconds. During this process, the Attention LED turns on.
  4. Release the Go button.
    If both the Attention and the Ready LEDs turn on before you release the Go button, you must start the procedure again with step 1.
The printer's LEDs begin cycling. The cold-reset process runs until completion, and the printer returns to the ready state.


Network reset A network reset changes all network system parameters in NVRAM to the factory defaults. During the network-reset process, all button presses are ignored.
Use the following procedure to perform a network reset.
  1. Turn off the printer.
  2. Simultaneously Press and hold the Go and Job Cancel buttons.
  3. Turn on the printer and continue to hold the Go and Job Cancel buttons for approximately 10 seconds, but no longer than 20 seconds. During this process, the Attention light turns on.
  4. Release the Go and Job Cancel buttons. The Attention , Ready , and Go lights begin cycling from front to back. After the network-reset process is complete, the device returns to the ready state.
    If the Attention and Ready lights illuminate before you release the Job Cancel button, start again at step 1.
Now plug in the network cable and then wait for 5 mins.
Then print a configuration page and check the IP Address.

Jul 29, 2008 | HP LaserJet P2015dn Printer

1 Answer

Yellow light


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  1. Insufficient power. Disconnect the power cord from any surge protectors or power strips and plug the unit directly into an electrical wall outlet.
  2. There is a paper jam in the printer.
  3. The top cover is open. Open the top cover, reseat the print cartridge, and close the top cover, making certain it is shut properly.
  4. No paper was loaded in tray 2 or the tray was not loaded properly causing a mispick. Perform the following steps to load tray 2.
    1. Pull the tray out of the printer and remove any paper.
    2. Move the blue side width guide outward to match the paper size that is being loaded. Locate the blue guide pointer on the left side of the tray. If using a letter-size (8.5 by 11 inch) paper, match the guide point with the LTR/LGL engraving located on the bottom, left-side of the lift plate.
    3. Locate the blue tab on the rear paper-length guide. Locate the triangle-shaped pointer in the middle-right on the bottom of the tray. Press on the blue tab and adjust it so that the triangle-shaped pointer matches the paper size that is being loaded. If using letter-size (8.5 by 11 inch) paper, match the triangle-shaped pointer with the LTR engraving on the bottom of the tray.
    4. Place the paper in the tray and make sure that it is flat at all four corners. Keep the paper below the height down arrows on the paper-length guide in the rear of the tray.
    5. Slide the tray back in the printer.
  5. The tray 2 paper level indicator is stuck. (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00276974).
  6. If the printer comes back to a Ready state, print a Self-Test/Configuration page. If the printer is not in a Ready state, proceed to step 7.
    1. Verify the printer is in a Ready state. (The green LED next to the U-shaped icon is on steady and no other lights are on.)
    2. Press down on the green GO button until the orange Attention light comes on (approximately 5 seconds), and then immediately release the GO button. The green GO button will begin to blink and a Self-Test/Configuration page will print.
  7. If the attention light is still on, perform a cold reset. A cold reset, sets most, but not all, default variables stored in NVRAM back to the factory default values. It typically does not reset the page count, paper tray sizes, localization language, or formatter number. Complete the following to perform a cold reset.
    1. Turn the printer off.
    2. Press and hold down the green GO button.
    3. Turn the printer on and continue to hold the green GO button for at least 5 seconds, but not longer than 15 seconds. During the process, the Attention LED will turn on.
    4. Release the GO button.
      NOTE: If both the Attention light and the Ready LEDs turn on before the GO button is released, the cold reset procedure must be started over at step 1.
    5. The printer LEDs begin cycling. The cold reset process runs until completion and the printer returns to the Ready state.
  8. If the issue persists, please contact Hewlett-Packard's Customer Care phone center for further assistance. at http://www.hp.com/support.

Mar 12, 2008 | HP LaserJet 1320n Printer

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