Question about NorStar M7310 Corded Phone

1 Answer

We had a power outage and have lost ringing on every phone appart from 1. We have had this before and program codes had to be put back in. Where can we get a copy of these codes to program?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 201 Answers

You need to know which phone system you have. Your Norstar phone can work on a few different Norstar phone systems that all set up and program differently.

Once you determine which system you have you need a "Programming and Installation" manual for the system NOT a "user guide"

Posted on Feb 07, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

After a series of power outages and brown outs over the weekend, our system has lost all of the predialed #'s and only one phone in the whole office (10 phone) rings.


Hello. Often the aftermath of a power outage is a power surge. If your phone system is not surge protected, this is the likely culprit. The damage done by a surge or several surges can only be assessed with a thorough diagnostic exploration. This has to be done by a technician with the proper diagnostic equipment and know how. j.

Jun 14, 2010 | Samsung Prostar 816 Phone

1 Answer

Samsung Prostar 816


Did you try unplugging power cord for five minutes? often this fix the problem.

Aug 12, 2008 | Samsung Prostar 816 Phone

1 Answer

After a series of power outages and brown outs over the weekend, our system has lost all of the predialed #'s and only one phone in the whole office (10 phone) rings.


Sounds like the system defaulted programming.
Depending on the type of prostar 616 the only ringing station would be 1(or 21) with the porstar or 4(or 24) with the prostar plus.
To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.
To program system speed dial numbersyou need the customer programming enabled (see the first part of programing ringing)
press the ALM/SD button
dial the 2 digit speed dialcode 10-98
dial the telephone number to be stored in that speed dial bank
press ALM/SD to store the number

Jun 01, 2010 | Samsung Prostar 816 Phone

1 Answer

ATT/Lucent 854 ringing after power outage


Press PROGRAM
Press *
Press #
Enter 2 digits (11 through 22)
Press INTERCOM

This should work.

Mar 22, 2009 | AT&T ATT-974 Corded Phone

1 Answer

Comdial Executech 6414 won't ring


DX-80 Comdial After power outage only Phone # 1 rings, i turned off for 1 min but no luck, any ideas?

Feb 24, 2009 | Comdial Executech 6414 Corded Phone

1 Answer

No ring for some phones after power outage- dks 930 phones


Press feature key then dial #* password 000000 next, go to sets, hit show, hit next till ringing assingment is display hit show and change from n to y on line ringing assingment. do this for each set and line that need to ring.

Dec 24, 2008 | Southwestern Bell Landmark DKS930 Corded...

1 Answer

Samsung Prostar 816


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
The code for hold recall is #52
enter in your hold recall time in sec. and in a 3 digit format. i.e. 30 seconds = 030 a minute and a half is 090 and so on.
press # when finished

it sounds like the memory battery on the main board is no longer working which means that it'll happen again.

Aug 30, 2008 | Samsung Prostar 816 Phone

1 Answer

Phones won't ring


Your memory battery on your telephone system is bad. when power is lost , so is the programming. to fix this , you must go into system programming. From any phone, without picking up the handset. Press #20 Dial 12341, Press #. Press # again and dial 62, Press Line 1 and then press the button of each stn you want to ring ,( The display will show 1 if you press stn 1 and so on.) program each line the same way.

Nov 19, 2007 | Samsung Prostar 816 Phone

2 Answers

Continuous ringing


I found this site because MY phone won't stop ringing. I was so happy to see your problem posted, because I was hoping to coattail for a solution. BUT then I found an old folded printout (2-28-03) of a FAQ from TTSystems (now out of business, I guess) that solved the problem. Here it is: The extensions have to be reprogrammed after a power outage. (My trouble started after a big electrical storm knocked out power to our building.) I guess the same is true of loss of power for any reason, maybe even unplugging them if no batteries, etc. Anyway, each phone's extension defaults to 11 after power is lost. The ringing happens because all the phones have the same extension number--11. So, reprogram them so that they have an extension number from 11 through 22. 1. Press [STORE] 2. Press [1][0] 3. Enter the two digit number you wish to assign to this phone. 4. Press [MUTE] A short ring will be heard to signal successful programming. I am so ridiculously happy that I fixed this. I hope it works for you.

Jun 04, 2007 | IBM Corded Phone IBM412CID

1 Answer

Only 1 phone rings


There is a small battery inside your main control unit that keeps programming in memory during a power outage. The life of the battery is about 5 years give or take. When the system goes down for an extended period (or possibly several quick on/off cycles) your programming will be wiped out. By default, only a few telephones will ring. The battery is most likely a small blue 3-cell battery soldered right on the main board. It's not easily replaced. You can get a technician to replace it or hook up a standard battery backup unit (UPS) made for a computer. Your phone system uses less power than a computer so it can use any UPS and will last longer than advertised. Hard to say exactly how long. Just don't re-program the system until you take care of the problem or it will just default on you again.

May 30, 2006 | Vodavi Starplus DHS 7312 Enhanced Phone

Not finding what you are looking for?
NorStar M7310 Corded Phone Logo

Related Topics:

389 people viewed this question

Ask a Question

Usually answered in minutes!

Top NorStar Lands Phones Experts

george  peters
george peters

Level 3 Expert

858 Answers

kakima

Level 3 Expert

98829 Answers

dan4261

Level 1 Expert

14 Answers

Are you a NorStar Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...