Hi guys. I was running out of hard drive space so I deleted some of the software which I didn't think I was using. It turned out that part of that was also the web cam software the got deleted. This software probably came the laptp from HP. They don't have the drivers on their site and HP/Compaq chat tech support is useless. Can you help??? Its a Compaq nx 7400 laptop running on Windows XP Professional package. I believe I have Service Pack 2 but not totally positive. Thanks
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I have 3 way you can try.1) You-Tube video "1hTDdUTY0NY" placeholder (do not delete) 2) get your hands on a XP start-up disk.or 3) or pull out the hard drive and connect it to another computer via USB making the computer thinking that its a external hard drive. extract any files, photos, videos, music, ext...Then format. Then re-install Windows XP hoping you have the CD.
This is a big deal to do this ... to regain the space, you must also reconfigure the C drive and reformat it ... guess what happens to the stuff on the C drive? (Anser: It will be gone) ... Unless you purchase special software, there is no other work around that I am aware of ... You will have to start anew. What was on the D drive to start with? Usually, manuracturers put the original softrware on the D drive so yo can restore your computer to like new condition ... what have you done?
The best thing for you to do at this point is to do a RESTORE to the day before yo deleted the D drive and hope for the best. If yo need more storeage space, I suggest a memory stick.
One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it. You should also do this to cheack the drives connections are not bad inside the enclosure.
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE. Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.
Delete the 54GB partition it made and try formatting again. dont do a quick format. Make sure to not interrupt it. if its the type with 2 usb plugs try plugging them into 2 ports that are furthest away from each other. USB devices are usualy 5v and can be powered by the extra usb plug sometimes using 2 on the same channel doesnt have enough juice and it will error formatting or copying large files.
If that doesnt fix it return it for an exchage, sometimes drives are fualty but its not likely to happen twice in a row.
I don't know what exactly fixed the problem but I managed to fix it. I'm using a Toshiba Satellite A215 by the way.
Here's what I did Control Panel >> System Maintenance >> Device Manager
Go to Imaging Devices and right-click "Chicony USB 2.0 Camera" and choose "Update Driver Software"
First I clicked on "Search automatically for updated driver software" but everything was already up to date. So then I went to "Browse my Computer for Driver Software" and then to "Let Me Pick from a List". I updated the USB Video Device and rebooted but that only made it worse I think. Then I tried updating one of the "Chicony USB 2.0 Camera"'s and that did the trick. Yey. So now my webcam works.
Have you tried clearing the "Temp" and the "Prefetch" folders? Go to Start -> Run
Type - "temp" (without the quotes) in the run dialog and delete all files with Shift+Delete. Repeat the same operation with the prefetch folder. (Type prefetch instead of temp now)
It should be able to clear just a few MBs.
Also, I would recommend uninstalling any unwanted software that you may have installed on your system.
Also, as it is evident from your above post, you have been saving a lot of stuff in the My Documents folder. I would hereby recommend saving large files on the C Drive(D) drive so a balance would be maintained.