Question about MP3 & Digital Media Players

2 Answers

Hi there Mr. Benimur

I have problem with my sansa e260 mp3 player...got any idea on it??...my player stuck on refreshing database...i've read all the possible solutions on the forum but still aint working..im from phillipines...maybe you live here in the philippines but your nationality is different from ours..i can tell by seeing your face..thanks in advance..kidnly help me..please??

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  • rebellady May 11, 2010

    Will this also work w/ the m250 series???

  • Kevin Brookes
    Kevin Brookes May 11, 2010

    Hi. I have a similar problem with my sansa e250. there is no format button. and the device is "full" and yet on my computer it doesn't reconize any songs. I see the format button on the options off the sync tab, but it is gray, like a disabled gray... I don't know what to do. I need to format it, or get a new one, but i would rather format it[more economically friendly, :-) ] So, my device is pretty much FUBAR1

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2 Answers

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  • Master
  • 6,966 Answers

Hi chamimay ,

Most problems with Sansa e200 series MP3 players stem from nearly filled memory. What happens is if there are too many entries in the root directory, the newer files sometimes overwrite part of the older files and at worst some of the essential files to make the unit work, in brief some files may already have been corrupted. In some instances, this could also be brought about by constant formatting, deleting files or adding new files. Of course any other action could probably cause this problem.

A couple of things you can try:
a. do a soft reset - press on the Power/Menu for 15 seconds;
b. do a full settings reset - Main Menu/Settings/Reset All;
c. do a Format - Main Menu/Settings/Format but all in the internal memory will be erased;

If the above will not work, you can also try:
1. download and run in your PC Sansa Connect Recovery Tool
2. read the How to use the Sansa Connect Recovery Tool and follow the instructions carefully;
3. doing #1 will erase the corrupted files, unfortunately so will everything else. It will then restore the device software to an uncorrupted state.

Hope that this be of some help.

Appreciate the Tech Buddy request.

And yes I'm in the Philippines, currently in Batangas. And no, my nationality is not different, was born here...

Good luck. Pls post back how things turned up or should you need anything else.

Posted on Feb 06, 2008

  • Louie  Role
    Louie Role Feb 09, 2008

    thanks buddy.

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  • Master
  • 758 Answers

There isnt a format option under your device...in order to format your device you need to use windows media player or you can use my computer to format your device and update the firmware...The link to update the firmware is
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
To format your device using window media player
connected to the computer
At the top of windows Media Player select the Sync tab at the top
The MP3 player should be recognized on the right hand side and say "Your Player Name"
. Above the player name is a button that says "Format Storage Media" click this button to erase all the data from the player

5. Continue with the acknowledgement of erasing all data on disk.
or you can just use my computer..let me know if you need any assistance,,,

Posted on Feb 08, 2008

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You Can Download Free MP3 From Youtube By This Site : video2mp3.net
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I would recommend that you update the firmware on the device..Once the firmware is updated you shouldnt have that problem anymore..I hope that helps
Please rate accordingly
Thank you
COmputerrep

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