Sagem box is asking for a 4 number code to retune

If I'm correct, then your box has frozen since a recent retune and is possibly (but not necessarily) displaying error codes 07 and 09. if this is the case then there is nothing you can do by way of a reset to remedy the fault.

If so, a number of Sagem models have shown incompatibilities with the recent Freeview retune, and your model (PVR 6280) is specifically listed as one ofthose affected (seehttp://news.bbc.co.uk/1/shared/bsp/hi/pdfs/01_10_09_freeview2.pdf ). Sagem are not the only ones, better known brands had problems as well.

The official advice is to contact Sagem directly on 0845 0900 316 to find out if they've scheduled an OAD (over air update).

If I'm wrong in my initial assumption and all you wish to perform is a straight system reset for any other reason then all you do is to switch the box on and then unplug it from the mains and from the aerial, leave it for five minutes to allow internal capacitors to discharge, and then refit the aerial plug and reconnect the mains power to it.

I hope that you've foundmy posting to be of use and ask only that you return the favour byrating my answer.

A number of Sagem models have shown incompatibilities with the recentFreeview retune, and your model is specifically listed as one of those affected (seehttp://news.bbc.co.uk/1/shared/bsp/hi/pdfs/01_10_09_freeview2.pdf ). Sagem are not the only ones, better known brands had problems as well.

Sagem error code 07 means there'san access problem in back-up memory and code 09means the machine has been unable to find any data necessary to do anupgrade. In essence, your box has tried to upgrade itself and failedand now cannot restore to it's previous state.

The official advice is to contact Sagem directlyon 0845 0900 316 to find out if they've scheduled an OAD (over air update).

Although my answer doesn't offer an immediate fix it should at leastreassure you that you have done nothing to cause the fault: it's beenthere from the day it was manufactured just waiting to occur. I hope that you've found my posting to be of use and ask only that you return the favour by rating my answer.

A number of Sagem models have shown incompatibilities with the recent Freeview retune, there is a list of affected models (see http://news.bbc.co.uk/1/shared/bsp/hi/pdfs/01_10_09_freeview2.pdf ) but it's not a fully comprehensive list. Sagem error code 07 means there's an access problem in back-up memory (stored in the EEPROM) and code 09 means the machine has been unable to find any data necessary to do an upgrade. In essence, your box has tried to upgrade itself and failed and now cannot restore to it's previous state.

Your dvr62160sl is closely related to the dtr6240 and 6280 models which are known to have had issues and so the official advice is to contact Sagem directly on 0845 0900 316 to find out how whether they can supply a solution on a dvd or if they've scheduled an OAD (over air update).

I hope that you've found my posting to be of use and ask only that you return the favour by rating my answer.

some boxes cant take this new retune you just have to buy a new box im affraid

Hey Agoodwin,

Looks like you have missed the final software updates for the PVR72xx and 62xx series last year. The bad news is that Sagem are not likely to send another update for their old models. If you check your box settings and you have software version 0.4.5. or less, your box will probably not work again. Sorry, mate...

Your question is posted under the heading Sagem PVR 6280 so I'll assume that's the model which you have.

The Sagem PVR 6280 is specifically listed as a model which will have problems with the retune.

Seethe address below for a chart of affected models, but the officialadvice is that you must contact Sagem directly on 0845 0900 316 foreither an over the air update or an update DVD depending upon themanufacturer.

http://news.bbc.co.uk/1/shared/bsp/hi/pdfs/01_10_09_freeview2.pdf

SorryI can't provide you with a definite solution but I hope that I've atleast reassured you that it's not something which you have or haven'tdone!

Please return the favour by rating my answer.

IF YOU HAVE A SIGNAL BOOSTER CONNECTED REMOVE THIS AND TRY RETUNE AGAIN,IT WORKED FOR ME,YOU CAN CONNECT BOOSTER AGAIN AFTER RETUNE IF YOU WISH

The Sagem PVR 6280 is specifically listed as a model which will have problems with the retune.

See the address below for a chart of affected models, but the official advice is that you must contact Sagem directly on 0845 0900 316 for either an over the air update or an update DVD depending upon the manufacturer.

http://news.bbc.co.uk/1/shared/bsp/hi/pdfs/01_10_09_freeview2.pdf

Sorry I can't provide you with a definite solution but I hope that I've at least reassured you that it's not something which you have or haven't done!

Please return the favour by rating my answer.

My sources tell me that the default installation code for this box is "1234".

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/