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Copy & send Disabled.

My printer displays the message copy & send disabled.

INTERNAL DISK NOT FOUND.

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2 Answers

Hi,

Thanks varun for your support.
I try updating the Firmware also even after that the error was not solved.
Finally the engineer from service centre has declared that the Formatter board itself was the problem So need to replace the formatter board.

-KHUTUB.

Posted on Mar 06, 2008

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  • 24 Answers

When one press the copy button the firmware corresponding to it works. However, the issue that is stated that the firmware of the printer is corrupted and need to be updated. Please do updated the firmware of your machine by downloading it online from your printer company website.

Posted on Feb 06, 2008

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HP SUPPORT COMMUNICATION - CUSTOMER NOTICE Document ID: c01764371
Version: 1
Notice: HP Flat Panel Monitors - Pressing Menu Button Or Power Button Has No Effect Other Than To Display A Warning Message NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice. Release Date: 2009-06-05
Last Updated: 2009-06-05
DESCRIPTION Many newer HP monitors have a feature that allows users to disable the front panel Menu and Power buttons. When they are disabled, pressing them has no effect other than to display on-screen warning messages.
DETAILS If the Power button is disabled; pressing it displays this message:
Power Button Lockout
If the Menu button disabled, pressing it displays this message:
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The buttons can be re-enabled as follows:
If the Power button is disabled, press and hold it for 10 seconds to unlock it.
If the Menu button is disabled, press and hold it for 10 seconds to unlock it.
NOTE If the Power or Menu buttons are not disabled, pressing and holding them for 10 seconds will disabled them. Here's the site.....
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3548687&prodTypeId=382087&objectID=c01764371

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1 Answer

Can't print a complete print job without problems


There may just be some type of configuration issue going on if you don't have a drive installed in this printer. If there is no drive installed the printer drivers may be functioning as if there's one present which results in this error. I'm providing you with a few possible solutions as it is more difficult to pinpoint an issue when you don't have access to the device.

If it is a configuration issue you can try these steps:

1. Mopier mode should be disabled.
Right-click printer then click properties.
You should find a device settings tab...scroll down to mopier
mode and make sure it's disabled.

2. Printer Hard Disk should be disabled.
Right-click printer then click properties.
Go to the Device Settings tab...scroll down to Printer Hard Disk
and make sure it's disabled.

3. If you had to disable one or both features then the very last thing that you want to do is try printing a multiple page document to see if this worked.

If you check these two settings and find that both the mopier mode and printer hard disk are disabled then you can try this:

Click this sentence to follow the link to HP's driver and software page for the 4600 series printers. Find your operating system in the list and click on it. This will bring you to the page with drivers, firmware, and additional software provided for your printer type. Try downloading the drivers (unless you have the installation CD) and reinstalling the printer. Also, make sure that you have the latest Service Pack installed for your operating system. If you're using Windows XP then the latest Service Pack is 3.

Hope this helps. I work with HP printers and sometimes I have to try more than one solution before I find the right fix.

Please share your experience by rating this solution and thanks for using Fixya.

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Problem -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Error “Unable to store Job at Printer”
Reason “Printer not configured to collate”
Solution “Install an EIO hard disk”
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Usually when trying to print a multi page document.

Solution 1. Start > Control Panel > Printers
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NUMBER OF COPIES


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This worked for an HP 1300, 1320 and as well as an HP P2015d using the HP 1320 driver.

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