Question about Creative Labs Zen Touch MP3 Player

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My Mp3 player has a black screen but blue backlight for buttons is on

My Creative Zen Plus 4GB Mp3 player that I've had all of 4 days had the "Ported" symbol on it when I unplugged it and it stayed that way until it died. I plugged it back in to recharge it and since then the screen never came back on. When it's plugged in the buttons light up blue but nothing comes on the screen. If its unplugged from the computer and I try turning it on the buttons just flicker blue and nothing on the screen. I tried plugging it in and pushing the reset button inside it.. but it hasn't magically popped back on yet. Any ideas? Pretty Please?

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Yes i would take it back whilst it on warranty and not mess with it or you will lose your warranty as it is a internal fault

Posted on Feb 07, 2008

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