Question about Philips GoGear HDD6330 MP3 Player

3 Answers

GOGear I can see from looking on the net that the Go Gear pasicaly is a CRAP but never the less i have one at a cost of £80 so need help getting it going my computer will not show it as a drive so how can i fornmat it to use Ghost to put the software back onto it etc or is that the total wrong way PLEASE HELP

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  • kiecon Feb 21, 2008

    thanx for that i seem to have miss placed my CD though is there any where that i can download this or where could i get the CD From etc

  • David Simpson May 11, 2010

    Most GoGear models do not show as removable drives.



    You need to install the Device Manager software which comes with the player.



    Device Manager gives Update and Restore options for the player.



    You will also need Windows Media Player 10 (Not 11) which also comes on the CD.

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3 Answers

Can anyone help me? I am wanting to download the program for my Go Gear as i have lost/miss placed my CD etc or can anyone point me in the right direction to get a CD or even share the file etc through FanBox or something like that

Posted on Feb 26, 2008

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  • 476 Answers

Most GoGear models do not show as removable drives.

You need to install the Device Manager software which comes with the player.

Device Manager gives Update and Restore options for the player.

You will also need Windows Media Player 10 (Not 11) which also comes on the CD.

Posted on Feb 20, 2008

  • David Simpson Feb 22, 2008

    Go to www.p4c.philips.com



    Select country and language settings.



    Enter the model number and select software & downloads.

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You could grab the latest version of the software from www.usasupport.philips.com (change your language to English -UK after you get there). Just enter in your model number. On the next page, click the one that ends in "/17" instead of "/17B" (this end number may be different for the UK - 17 or 37 usually indictaes US/Canada) - the website will have the latest version of the software PLUS a lot of good info for fixing issues with the GoGear.

-Tha Mp3 Doctor

Posted on Feb 07, 2008

  • Corey Knoettgen
    Corey Knoettgen Feb 21, 2008

    Kiecon - read my solution - it tells you exactly where to get the software when you have lost the CD

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2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Nov 29, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

What's happened?


Seems to me after having the same problem and getting no satisfaction out of philips that this thing is a piece of crap! After searching there is a TON of people that are having the same problem. Philips is no help at all! Anyone out there that has solved this problem please email me! twatk102060@aol.com

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