Question about Xerox 212 Laser Printer

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Error code U9

My copier makes one copy and then the error code U9 comes up? which will not go away until I switch it off and back on again. If you have any ideas I would be very grateful.

cheers Mandy

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That code normally means you need to do some cleaning to the machine. The majority of the time it is caused by High Voltage arching.
1. Open the right hand door. About mid way down you will see an opening with a very fine wire in it. just a little thicker than a hair. Take a Q-tip with some alcohol and clean that wire. Also gently brush that area BEFORE cleaning with a q-tip to remove as much ink frmo the channel as you can.
2. Towards the top of that door, there is a metal strip, looks like a saw blade, has triangular points on it. I would assume it is pretty black now and not silver. Take a brush and clean that. then gently take a cloth dampened with alcohol and wipe it , very gently until you get it reasonibly clean.
3 Remove the drum cartridge and look for all the contact points. Mostly the ones on the lower right side. Clean all the ink ( toner) from that contact area and look around for all the other contacts to that cartridge.
I would say there is a 90 percent likelyhood this is your problem.

Low line voltage and line spikes can cause this problem, But far less likely.

Posted on Feb 07, 2008

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U9 High Voltage Power Supply (HVPS) problemThe power supply is failing..

Posted on Feb 07, 2008

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