Question about Canon MultiPASS MP360 All-In-One InkJet Printer

2 Answers

Cover open Error message

I have replaced the cartidges but cannot print becuase I get an error message saying "cover open" even when I think the cover is closed

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  • theresa53 Feb 06, 2008

    I saw that suggestion on another page, but I cannot find anything at all that remotely resembles what "switch' might be being referred to

  • charliemcc Nov 02, 2008

    I have the same problem. I think that the top cover was left open for a few days and then ever since the "cover open" message displays and it will not print. I have searched everywhere for some switching mechanism that could be faulty/broken but can find nothing.

  • Anonymous Apr 14, 2009

    Thank you soulvisitor - I followed your advice on the lexmark printer and found the small lever on my canon had moved.

    Thanks!!

  • Anonymous Mar 24, 2014

    getting cover open error on display when cover is actually shut

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2 Answers

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  • Canon Master
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I'd say maybe the switchs is broken and your machine reminds me of a lexmark fault. Look for the cover switch, under lid on base, at rear, small hole, find the switch that get's activated when openning and closing the top, maybe it is missing, or broken.

link to lexmark fault, that I think you will find your answer.

Posted on Feb 06, 2008

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  • Contributor
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I have a Lexmark X6570 All In One Wi-Fi model. Just had the problem where I went to print and received an error message saying that the cover was open (when it wasn't). I noticed that the back right hand corner had slightly popped out of place for no apparent reason. Tried to push it back into place with no luck.

Here's what happened and how to fix it:
There are two plastic hinges at the back of the 6500 series printers that allow the top cover to open for access to the ink cartridge carriage. The lower ends of the hinges are cylindrical shaped and each contains a very stiff steel spring inside. They are designed to prop the cover of the printer up and hold it open when opened. As the plastic material ages, it may weaken and the tension of the internal spring may break the round end of the hinge off. This causes the printer cover to not fully close (even though it may appear so). There is a switch in the main printer body that detects when the top cover it open (even partially), and the printer won't work in this condition.

To fix this, open the top cover and carefully disconnect the 3 wire harnesses and the ribbon cable that run from the top cover to the base of the printer. Then remove the 'paper jam' hatch cover from the back of the printer. There are two phillips screws on the back panel of the pinter (one is located behind the paper jam hatch cover). Remove these screws (they secure the plastic hinges in place). You should now be able to lift the complete top cover/ scanner table assembly off the rest of the printer. Look for a steel spring about 3 inches long...remove this along with the round base of the hinge which may have broken off and remained down inside the printer. Glue this piece back onto the end of the hinge, but leave the spring out. Now reassemble the printer in the reverse order of disassembly and you should be good to go. Note that the top cover of the printer will not stay propped open on it's own with the spring removed, but this is not really an issue.

I am not sure if new replacement hinges are readily available from Lexmark or other sources.

Posted on Oct 20, 2011

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Cleaning the Cartridge Contacts
NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step Action
1 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
2 Remove the cartridges and clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
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To test the cartridge, replace it with either a new cartridge or a known good cartridge from another printer of this type. If the error message persists, proceed to Contacting Lexmark.

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hi..
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WHOA ...

my printer is HP 1020,, and i was printing a huge number of sheets, which USED TO GET STUCK IN AGAGIN AN AGIAN... coz, i was using a low quality damned paper..

now,, it began to gave error ,tht either the front cover door not closed , or its toner cartridge missing.

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PLEASE note it,,, that i think,, the sensors are NEVER damaged !!! mind it.....my knowlegde says , sensors are hardly damaged ..



-----Adios.... Tauseem Omer...Ravian Kemcolian.

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f881e14.jpg

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It worked for me.

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