Question about Apple iPod nano 3rd Generation

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So disappointing! I bought an IPOD nano 3rd Gen (WHICH IS NOT CHEAP for a Filipino) last dec 2007 and within 2 weeks it will usualy hang and buttons won't respond, or it won't turn on. It happened 5 times already and that the time we decided to seek for an EXPERT help from APPLE SUPPORT in the Philippines. They came back with this findings: IPOD got wet due to water marks and moist on LCD screen, we found out also the red indication inside audio port, meaning the ipod got wet. In this case, not covered by warranty. We can't repair this due to unavailability of parts and possible that parts will be corroded because of water inside it. Here are my issues regarding Apple Service Center Findings: First, bad english. Next, we've only been using it for 1 month before we surrendered out of frustration. Before this. there is heavy excitement in using the ipod and taking care of it so much because it is not cheap and heck its a cool gadget. We bought a protective shield plus a necklace with a casing to hold it up to make sure nobody can stole it and no harm can be done on it. SO HOW IS IT POSSIBLE THAT A WATER GOT INSIDE THIS GADGET? It is definitely not possible that we were the one who caused it. SO PLEASE SOMEBODY EXPLAIN the next step and don't give me this excuse that I neglected it and soaked it in water. I am not that crazy YET! Help me get in touch with people who can solve my case and tell them to please bring back my money or give me a working IPOD. Thank you very much.

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Apple is very strict to not allow return for liquid exposure. Is it possible the original seller exposed the iPod to liquid? Has it been in extremely high humidity environments like a closed bathroom shower? This could trigger the "exposed" to water detector.

But try to put your iPod in disk mode. Hold top and center buttons simultaneously until you see the Apple symbol and then as soon as the Apple comes up press center and bottom (play) button simultaneously until you see a check mark. Keep trying it may take a few times. If your are successful, open iTunes and then plug the "Disk mode" iPod into your computer and restore using iTunes. If you can't get it, let us know.

Posted on Feb 09, 2008

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