Question about Brother MFC 6800 All-In-One Laser Printer

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Black pages When I use copy function, only get black pages. However, prints documents from computer just fine. I suspect that I cannot receive legible faxes which I need. How do I correct problem?

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I would try and turn the unit off, unpug, wait. Replug, switch on and try again. This sometimes resets errors. Post back if no go lilacgerry xxx

Posted on Feb 06, 2008

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Posted on Jan 02, 2017

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Black line on copy and fax functions


Clean the paper path for the scan/fax portion. The original goes in and as the document is "read" a spot of dirt is causing the black line down the page because it is picked up in the copy area.

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My brother MFC 8500 is receiving alright but everything I send out has a big black streak going down the right side of the page. Confirmation page also has big black streak.


Let me see if I got this right.

The received fax is clean but when you send one out it has a black streak on it.
Cool! So far so good.
Makes sense because for sending, the fax scans the original document and parts of the scanning area could be dirty and so on. Therefore a black streak may appear.
The same black streak would also appear when you make a copy, because the original document must also be scanned.
Logical!

However for receiving faxes, the machine uses the internal memory and the print engine only, and the same applies to printing the transaction report, which comes from inside via the print engine.
The scanner has no rol in either situation.

Now I'm lost!

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May 31, 2011 | Brother Office Equipment & Supplies

2 Answers

Why our fax sending and receiving solid black


Its a problem with scaner unit. Reports are being printed out, and do not pass trough scaner, because of thath report is Ok.

If the fax is still under warranty, go to warranty provider service.

Next time dont buy "kids toy" for fax machine. Try laser Canon Fax L140.

May 20, 2010 | Canon FAX JX200 Fax / copier Plain Paper...

1 Answer

Our canon laser fax 1060p receives faxes fine but send out a total black page (also the copy function is a total black page)


No power/failed contact image sensor. If under contract get replaced. It is poss. that a "standard white setting adj." could fix it, but doubtful with a black copy. -Carl

Jul 17, 2009 | Canon L220 Plain Paper Laser Fax

1 Answer

My brother fax machine - only receives black pages


do a quick check on 2 things.
- Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.

- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

Hope this will put your Brother on the track

Jul 14, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

HP C6180 prints but won't copy or fax...


i can not recieve faxes. It use to work fine. I can send them out, but not receive.

Jan 05, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Will not make a copy


If it won't copy, it is unlikely to handle faxes either since those functions use the same scanner. If your received faxes are coming out blank, then it is a problem with the ink system; if you can get faxes printed but not copy a document, the scanner may be at fault.
Have someone send you a fax to check this function (printing) and then try sending one back to check the scanner.
If either one fails, then hyou know where the problem lays.

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