Copier is showing a misfeed at the misfeed guide removal unit (M5). I pulled out the tray and checked for paper, but have found none. I also checked the visible sensors for possible paper fragments again, found none. Not sure what to check next. Any suggestion appreciated.
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If you are a technical person you may want to remove the tray from the machine (pull all the way out, tilt upwards, and pull.) to clean the rollers. Once the trays are removed you will see a set of three rollers for each tray. They can be removed and cleaned or cleaned directly on the machine. They may have build up dust on them preventing feed. Reinstall the trays the same way they came out but in reverse steps.
1. Pull offending tray all the way out and remove paper.
2. Unlock the side guides and make sure they move freely
3. Set about 100 sheets of NEW paper for now and adjust the side guides and the end fence. The end fence must be against the paper (touching) and the side guides must NOT be too tight agains the paper as this will prevent the tray from lifting.
4. Make sure the paper size dial is set to the paper SIZE and ORIENTATION.
5. Close tray and test.
Let us know what happens. In the worst case it could be a Magnetic clutch malfunction
This usually happens when a sensor that detected a paper jam has not reset itself after removing the paper. Make sure that when the jam was removed - all the paper came out and there is/was not a small piece missing that could have been left behind in the copier and is hiding somewhere. If you are sure the paper has all been removed then what could have happened is when the jam was being removed it could have caught on one of the paper sensors. This could pull the little flag that activates the sensor out of place - giving a false paper jam message. there are only a handfull of sensors in the paper path. remove the paper tray and make sure there is no paper stuck behind the tray or in the cavity where the tray goes. look and follow very closely the path the paper takes - look for any sensors/flags the paper would avtivate and make sure the flag moves freely and is not lopsided.
Make sure you also try unplugging and replugging the copier from the wall.
Hope this helps