Question about Sony Handycam DCR-TRV340 Digital Camcorder

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Sony camcorder My Sony Camcorder is flashing the condensation symbol. I have taken the tape out and let it set at room temp for a couple hours and it is stil there. It show the C-31-23 error code. What can I do?

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  • wsue88 Feb 06, 2008


    1. I will try it thanks!

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Condensation is the situation where a sensor detects presence of moisture inside that is hazardous to the gadget, this will not be removed if no air flow can get inside, best way is to open any side and blow hot air inside. Not hot that can damage some parts.

Posted on Feb 06, 2008

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I have a Sony PDX-10 and it's giving me two blinking yellow symbols (underlinded triangle and tape with line through it) when I fire it up loaded with a tape. Tried changing with tapes that work fine in...


Hello,
Looking at PDX 10 User Manual Page 232

Your description -

Under lined Triangle

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Fast Flashing: Moisture Condensation
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Sounds like the diagnosis function maybe your best shot......
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I think this is basically telling you the loading mechanism has a problem, the viewfinder is displaying an error code indicating the nature of the fault..... IF error Code is : E61:........ or E62........ (dots indicate extra numbers) these MUST be referred to Sony Service Centre.

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2 Answers

Sony TRV120 Won't load tape C21:00 code


From the user manual ...

Under self diagnosis display
--------------------------------------------------
C21:00
Moisture condensation has occurred.
Remove the cassette and leave your camcorder for at least 1 hour to acclimatize. (p117)

On p117
-------------------------------------------------
If your camcorder is brought directly from a cold to a warm place, moisture may condense inside your camcorder, on the surface of the tape, or on the lens. In this condition, the tape may stick to the head drum and be damaged or your camcorder may not operate correctly. If there is moisture inside your camcorder, the beep sounds and the [picture of water drip] indicator flashes. When the [end tape icon] indicator flashes at the same time, the cassette is inserted in your camcorder. If moisture condenses on the lens, the indicator will not appear.

If moisture condensation occurred
None of the functions except cassette ejection will work. Eject the cassette, turn off your camcorder, and leave it for about 1 hour with the cassette compartment open. Your camcorder can be used again if the [water drip] indicator does not appear when the power is turned on again.

Note on moisture condensation
Moisture may condense when you bring your camcorder from a cold place into a warm place (or vice-versa) or when you use your camcorder in a hot place as follows:
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- You use your camcorder in a high temperature and humidity place.

How to prevent moisture condensation
when you bring your camcorder from a cold place into a warm place, put your camcorder in a plastic bag and tightly seal it. Remove the bag when the air temperature inside the plastic bag has reached the surrounding temperature (after about 1 hour).

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1 Answer

Hello...


xiii
Dew Formation
What is “dew formation”?
When cold water is poured into a glass,
dew drops form on the glass. This clinging
of water drops is called dew formation.
When dew forms in your camcorder.
Dew will gradually form on the head drum
of your camcorder and make the video
tape stick to the head. This causes
damage both to the head and the tape.
When dew forms, recording and playback
may not function properly.
Dew is likely to form in the following
circumstances:
—When moving the camcorder from a
cold place to a warm place.
—When placing the camcorder in a cold
room which is then heated rapidly.
—When moving the camcorder outdoors
from an air conditioned room or car.
—When placing the camcorder in the
direct path of air
blowing from an air
conditioner.
—When placing the
camcorder in a
humid room.
How to prevent trouble.
When using the camcorder in a place
where dew is likely to form, allow the
camcorder and the video tape to
acclimate to the surroundings for about
one hour.
For example, when bringing the
camcorder indoors after skiing, place it in
a plastic bag.
1Be sure to tightly seal the plastic bag
containing the camcorder.
2Remove the bag when the air temperature
inside it reaches the temperature
of the room.
“Dew” warning feature
If dew forms, the word “DEW” flashes on
the screen, and the power will automatically
turn off in approximately 10 seconds.
Plastic bag
1If “DEW” flashes, remove the cassette,
leave the cassette compartment open,
and wait for a few hours to allow the
camcorder to acclimate to the
surrounding temperature.
2To use the camcorder again, turn on the
power after waiting for a few hours. Be
sure that “DEW” has disappeared.
3Do not insert a cassette while “DEW” is
flashing; this may result in damage to
the tape.
4Since dew forms gradually, it may take
10 to 15 minutes before the dew
warning feature engages.

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1 Answer

Condensation


When pouring a chilled beverage into a glass, water droplets may form on the surface of the glass. This happens because the air around the glass is rapidly cooled down, and moisture in the air adheres to the surface of the glass. This phenomenon is called condensation. This kind of condensation may also occur with camcorders. If you continue to use the camcorder with condensation on it, it could damage the camcorder. Condensation may form on the camcorder in the following cases: (1) When being moved from a cold place to a warm place (2) When being used in a rapidly-heated cold room (3) When being used in a humid room (4) When being moved from an air-conditioned room to a warm, humid place When condensation occurs: The camcorder stops operating automatically after its power lamp flashes. The warning message "CONDENSATION HAS BEEN DETECTED" appears and the condensation-warning icon below starts flashing. Condensation-warning icon If a cassette is loaded, the warning message "CONDENSATION HAS BEEN DETECTED" and "REMOVE THE CASSETTE" appear and the cassette-warning icon starts flashing. Cassette-warning icon If a cassette is loaded in the camcorder, remove the cassette immediately and leave the cassette compartment open. If condensation is detected, the POWER switch and cassette-removing switch will be activated. Leaving the cassette in the camcorder may damage the tape. A cassette should not be loaded into the camcorder when condensation is detected. How to avoid condensation Unload the cassette and place the camcorder in an airtight plastic bag when moving to locations where temperatures vary. Allow time for the camcorder to adjust to temperature changes slowly before removing it from the bag. Resuming use Allow at least one hour before resuming use; more time may be required for heavier condensation. When condensation has been eliminated, turn the camcorder on. After the condensation-warning icon stops flashing, wait one hour before resuming use.

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