Question about Samsung RM255LASH Side by Side Refrigerator

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Ice maker doesn't make enough ice to supply two senior citizens. This is the 2nd refrigerator we have had installed this month. What can we do to increase the amount of ice it puts out. The ice bin has never been full and we have had this refrigerator a week today. Help!! We need ICE!!!!

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Found in the FAQ section on Samsung.com:
Samsung refrigerator freezers produce about 120 cubes per day, which is in line with most manufacturer specifications.
Empty the ice tray and let the unit run for 24 hours.
If fewer than 50 cubes are produced during the 24-hour test, then your refrigerator requires service. Please contact Samsung Service at 1-800-SAMSUNG to schedule a service appointment.
If your freezer is producing 50 to 90 cubes per day, try the following:

  • Set the freezer temperature display to a lower setting. Freezer temperature must be 5 degrees Fahrenheit or less for the ice maker to work properly.
  • Make sure that the water valve on the refrigerator water supply line is completely open. You can find the water valve where the refrigerator water supply line taps into your house water line.
  • If you have a water filter in your refrigerator, change the filter cartridge. For instructions, see your Users Manual.
If you want your freezer to produce more than 120 ice cubes in a day, try the following:
  • An ice maker typically makes 1 tray of ice every 90 minutes. To shorten the amount of time the freezer takes to produce a tray of ice, set the freezer temperature display to a lower setting.
  • If your refrigerator has a Power Freeze function, press the Power Freeze button to speed up the ice making process. In the Power Freeze mode, both the compressor and the freezer fan run for 10 hours continuously. The ice making interval is reduced from 90 minutes to 55 minutes. If the ice bucket fills in less than 10 hours, Power Freeze stops automatically.
NOTE: If you have just installed your refrigerator, it will take 6 to 12 hours for the refrigerator to produce ice.
You should throw away the first three batches of ice cubes that the ice maker produces (approximately 30 cubes) to ensure the ice maker is making ice from clean water.

Posted on Mar 01, 2008

  • Stuart Bertles
    Stuart Bertles Jul 07, 2014

    Thank you for this tip! It helped...I had to set my freeze temp to -2

  • Christa Dening
    Christa Dening Jul 07, 2014

    You're welcome!

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I found the tip sheet enclosed in my manual and read where it said to set the freezer temp. to -2. My ice just wasn't freezing fast enough to drop more than like 3 times a day...not enough. My freezer was set at +8 initially. It's better now.

Posted on Jul 07, 2014

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Check my other entry on FixYa for my solution to the ice maker woes.. My ice maker quit making ice all together. I had to remove the ice maker and clean it out. Which turns out to be a pretty simple process.

http://www.fixya.com/support/t1141317-two_issues

Posted on Oct 31, 2008

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Posted on Jan 02, 2017

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1 Answer

Ice maker in kenmore coldspot refrigerator quit making ice, nowater flow


There are several causes of no ice maker operation. First, is the freezer cold enough? It must be below 32F to operate the icemaker. 2nd: Is the bale or metal rod that runs along the side of the ice maker in the down position? 3rd: You may have a failed water solenoid valve, located on the back of the unit. The plastic or copper water line from your house's water supply is attached to this valve.

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Is the ice maker itself filling normally, meaning where the cubes are made gets enough water to cover the complete area or just a few slots? If not then check the fill tube where the water comes into the ice maker to make sure no ice has formed blocking the water from coming in.
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There three problem that will not make your ice maker to make ice.

If the water’s route is blocked or the solenoid doesn’t work

If the bail wire is lifted—the ice maker won’t make ice.

Your home’s water pressure must be strong enough to serve an ice maker.

For your ice maker to maker ice,
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The water line attaches to a solenoid at the back of the refrigerator and then travels to the ice maker. The solenoid may be defective or may not be receiving power. You can try removing the sediment screen inside the solenoid and flushing it with water to clean it, and at the same time you can inspect any seals or diaphragms to ensure that they are sound. Unplug the refrigerator first.

Check the tap valve; a bad tap valve may cause the problem where the ice maker supply tube connects to the water pipe. If necessary, replace the inlet valve and the tap valve. For the tap valve, use the type that requires you to drill a 1/4-inch hole (as opposed to the “self-piercing” type). You can do this yourself, or call a repair person or plumber to install an inline water filter when replacing the valve.


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Is the ice maker wire shutoff arm or switch (depending on
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 Has the ice maker just been installed? Is the freezer
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1 Answer

The ice maker in my whirlpool gold refrigerator Model No, GR2FHTXTBOO, is not working.


Hello jitkagardner,
Welcome


You said, The ice maker in my whirlpool gold refrigerator Model No, GR2FHTXTBOO, is not working.

How old is the fridge?
When have you last changed the water filter.
Should be down below at the front grille!
Try these tasks!

If the ice maker is not producing ice or not enough ice
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
• Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
• Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
• New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
• Freezer door closed completely? Firmly close the freezer
compartment door. If the freezer compartment door will not
close all the way, see "The doors will not close completely."
• Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
• Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
• Water filter installed on the refrigerator? Remove filter and
operate ice maker. If ice volume improves, then the filter may
be clogged or incorrectly installed. Replace filter or reinstall it
correctly.
• Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.

Let me know how it goes!
Huuum
Please remember to leave a rating!


Oct 21, 2008 | Refrigerators

1 Answer

Side by side refrigerator


The ice maker is not producing ice or not enough ice

 Refrigerator connected to a water supply and the supply
shutoff valve turned on?
Connect refrigerator to water
supply and turn water shutoff valve fully open.
 Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
 Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
 New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
 Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
 Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
 Reverse osmosis water filtration system connected to
your cold water supply?
This can decrease water pressure

OR
The water dispenser will not operate properly

 Freezer door closed completely? Close the door firmly. If it
does not close completely, see “The doors will not close
completely.”
 Refrigerator connected to a water supply and the supply
shutoff valve turned on?
Connect refrigerator to water
supply and turn water shutoff valve fully open.
 Is the water pressure at least 30 psi? The water pressure to
the home determines the flow from the dispenser. See “Water
Supply Requirements.”
 Kink in the home water source line? Straighten the water
source line.
 New installation? Flush and fill the water system.
 Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
 Is a reverse osmosis water filtration system connected to
your cold water supply?

GOOD LUCK TO YOU!!! LET ME KNOW IF THIS SOLVED YOUR PROBLEM

Jan 31, 2008 | Whirlpool ED2FHEXN Side by Side...

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