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Need help i am getting 10.389 err code

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Fuser related issue. Over or under heating.
Needs a service call.

Posted on Feb 07, 2008

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The Alarm light is flashing and we receive the code: E000


Hi,
these is fixing trouble error code.

Try next:
enter service mode MENU and #, then select CLEAR, and select ERR or ALL and OK.

If these doesnt helps, you need to replace fixing unit!

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The copier shuts down when trying to print


Look for the error code, that would lead you to the problem area, most likely the fuser assy. needs to be replaced. Do this, Press;
ADDITIONAL FUNCTIONS,
press 2 and 8 (together),
ADDITIONAL FUNCTIONS again,
You should now be in Service mode, if not hit CLEAR twice then repeat the steps above.
press COPIER,
press ERR
the one listed at the top is the error code.(write it down)

You can try clearing the code then reboothing the machine with the right side switch and it might work.
This is how you clear the code, follow all the steps above except the last one (ERR) instead select FUNCTION above then CLEAR then ERR. Turn the machine off then back on again.
If that does not help and you are still having the same problem, you could either call Canon with a service call, call a local technician or get yourself a service manual and with the error code you wrote down above try looking it up or contact us again with the error code. Good luck.

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This err number whit ist


hello there here is some information that may help you solve this problem ok?
best regards michael
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When the machine is on the err code comes e100 and rights system err


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Jul 08, 2009 | Canon Printers & Copiers

2 Answers

I have a canon 4080i error code e000004-0401 comes up and have to shut down when retart get the same message.


you have a fuser related error code, either thermisters or thermo fuse.
to reset error code you need to go in to a service mode and reset it.try this hit the additional fuction button then hit 2 and 8 keys together and additional function button again that will put you into service mode BE very careful in there though.
under function/clear/err code highlight err code then ok reset machine see what happens if error code comes back then you need to get a tech to have a look at ya fuser
Canon Tech

Apr 09, 2009 | Canon Printers & Copiers

1 Answer

Err codes need a workshop manual


You might try the canon website at www.usa.canon.com.It sometimes is a difficult website to navigate.I didn't know canon made the OCE copiers.Good Luck.

Mar 26, 2009 | Printers & Copiers

1 Answer

I have a Canon Image Runner 33001. I am getting error code E000003-000. Can you help me?


Try to clear error ( * 2 8 * ) under service mode, copier, function, clear, err.
Restart.

If doesnt help:
You need to change the fixing film assy.

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Cannon 1150


Get in the service menu, press * 2 8 *, choose COUNTER, reset all counters to 0, go to FUNCTION/ CLR/ ERR, press OK. Turn off the machine and then on.

Apr 11, 2008 | Canon CLC 1150 Color Copier

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