Question about SanDisk Sansa e260 MP3 Player

3 Answers

Stuck on refreshing database...

Sansa was freezing on refreshing database...the screen is all blue and i cant reset nor turn it off always turn on so i did what zombie instructed but no progress...shoud i start turning it on then do the hold button then hold the rec??aint working coz the player turn on when i did it...

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  • tebe Feb 07, 2008

    after my sansa infected by virus, i scan with AVG in my PC. All virus are remove from my sansa...after that, when i turn on my sansa, it's refreshing,and stuck .....and then, the display to be a black .... but,the power still on... I can't do anything...This device cannot be detected from my PC.....Dammit! what should i do?...and no sansa service centre in my country (indonesia),because i bought it in Saudi Arabia....

  • Anonymous Mar 31, 2008

    sansa was freezing on refreshing database...the screen is all blue and i cant reset nor turn it off always turn on so i did what zombie instructed but no progress...shoud i start turning it on then do the hold button then hold the rec??aint working coz the player turn on when i did it...

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3 Answers

That reset workd!! thanks!!!!!!!!!!!!!!!

Posted on Apr 01, 2008

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Thank you, for the information.That is'nt working.because every time turn on ,same like that...i think the sansa need to be resetting..but how?

Posted on Feb 10, 2008

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Sounds like it's froze and needs to be reset. -
Press to power on/off, enter menu, or hold 15
seconds to reset your Sansa.
Or-To reset the sansa = Hold down power button for20 seconds.

If that don't work let me know so i can try something Else?

P.S...Please rate accordingly
Thank You
Computerrep

Posted on Feb 09, 2008

  • Jean Sintulaire Mar 28, 2008

    I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
    http://www.sandisk.com/Retail/Default.as...

    The number for sandisk is 1-866-726-3475
    Please rate accordingly
    Thank you
    Computerrep

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Sep 27, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen sansa at refresh database


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

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MY SANSA HAS BEEN STUCK IN THE REFRESH DATABASE MODE AND WILL NOT TURN ON NOR OFF . IT WONT EVEN CHARGE EVEN THOUGH IT IS SHOWING A FULL BATTERY HELPPPPPPPPPPPPPP THANK YOU MRS.C.L.C.


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa clip is stuck on Refresh Database Screen.


1ST: Just try to 'reset' by holding down the main center button AND pushing UP on the lock/off-on button, for about 8-9 seconds,
It will then 'refresh' the database, shouldn't lose anything,
OR:
MANY problems can be fixed ultimately by the following;
REFORMAT the SansaDisk Clip by finding it in My Computer and right click then just 'format' the thing. THEN drag and drop new music into it (or books), DRAG and DROP, you apparently erase the thing with a 'FORMAT' ....BUT - it's .sys files remain and it is like new {as in empty}
This usually fixes almost anything, should even erase a virus (I'm guessing) but shouldn't hurt it.
Good Luck!

-simple 'drag and drop' from my MUSIC folder seems to work just fine for me...

Jan 02, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Sandisk sansa e260 refresh database error


is there a reset butten somewhere on it well if it is then get a paper clip and un bend it a press rest and then turn on your sandisk sansae260 and see what it say and maybe that will sovle your problem Have a great happy fun day

Jul 20, 2008 | SanDisk Sansa e260 MP3 Player

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Refresh database?Need Serious HELP!


Have you removed the battery, wait then reinstall it to try to reset it? Been the Sansa website and their FAQ or tech support?

Mar 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Stuck on refreshing database...


I feel that the problem you are having is because the firmware that is currently on the device is corrupted...i would recommend you to go to the sandisk website to get the latest firmware upgrafe for your device..the link for the firmware upgrade is below..I hope that helps...if you have any more problems please contact me....
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

Please rate accordingly
Thank You
Computerrep

Feb 06, 2008 | SanDisk Sansa e250 MP3 Player

6 Answers

Stuck on refresh database


Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.

Jan 15, 2008 | SanDisk Sansa e250 MP3 Player

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