Question about SanDisk Sansa e250 MP3 Player

1 Answer

Stuck on refreshing database...

Sansa was freezing on refreshing database...the screen is all blue and i cant reset nor turn it off always turn on so i did what zombie instructed but no progress...shoud i start turning it on then do the hold button then hold the rec??aint working coz the player turn on when i did it...

Posted by on

  • 4 more comments 
  • chamimay Feb 06, 2008

    please do help me guys....

  • chamimay Feb 06, 2008

    done downloading the update....what should i do???install it??kindly elaborate...i have no idea of this whole thing...please computerrep...thanks...

  • chamimay Feb 08, 2008

    i click fix ya...hey why is it i cant view my video but i can tell that they're on it coz i saw the status of the memory...many problems with sansa...

  • chamimay Feb 08, 2008

    im using service pack 2 i dunno the player...will check it now...

  • chamimay Feb 11, 2008

    how to safely remove the player???sansa and creative zen...

  • chamimay Feb 11, 2008

    where can i found the safely remove icon??i cant find it...does it affects the player when not properly remove by clicking safely remove?

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 758 Answers

I feel that the problem you are having is because the firmware that is currently on the device is corrupted...i would recommend you to go to the sandisk website to get the latest firmware upgrafe for your device..the link for the firmware upgrade is below..I hope that helps...if you have any more problems please contact me....
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

Please rate accordingly
Thank You
Computerrep

Posted on Feb 06, 2008

  • 1 more comment 
  • Jean Sintulaire Feb 06, 2008

    All you have to do is plug your device and it will check for updates automatically...what version of windows are you running (XP or VISTA)? what version of wind windoes media player do you have?

  • Jean Sintulaire Feb 08, 2008

    Thanks for the feedback...I would recommend that you start from scratch by formatting the player using windows media player...If you need help formatting your device let me know..

  • Jean Sintulaire Feb 08, 2008

    To check the version of windows media player...click on start and click run....type wmplayer.exe....and then click on help and about windows media player...if you dont have a help option right click between now playing and library and it will give you the help option...then click about windows media player and it will tell you what version you have....

    Assuming that you have version 11..

    To format your device using window media player
    connected to the computer
    At the top of windows Media Player select the Sync tab at the top
    The MP3 player should be recognized on the right hand side and say "Your Player Name"
    . Above the player name is a button that says "Format Storage Media" click this button to erase all the data from the player

    5. Continue with the acknowledgement of erasing all data on disk.
    or you can just use my computer..let me know if you need any assistance,,,
    Thank you
    Computerrep

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sansa e270 freeze if switch on,it indicates,REFRESHING DATABASE"


Having gone over a month with no response, I assume the reset solved the problem.

Jul 08, 2010 | SanDisk Sansa e250 MP3 Player

2 Answers

My Sansa e200 will turn on, thumbwheel is blue and SanDisk screen comes on, but menu won't come on. I have pressed and held the power/menu button down for app. 15 seconds several times to no avail. It is...


sandisk sansa e250 starts but then says refresh database. Menu is in back ground. Maybe frozen, and have tried to reset, but still come up with Refresh database.

Sep 27, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen sansa at refresh database


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

MY SANSA HAS BEEN STUCK IN THE REFRESH DATABASE MODE AND WILL NOT TURN ON NOR OFF . IT WONT EVEN CHARGE EVEN THOUGH IT IS SHOWING A FULL BATTERY HELPPPPPPPPPPPPPP THANK YOU MRS.C.L.C.


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa clip is stuck on Refresh Database Screen.


1ST: Just try to 'reset' by holding down the main center button AND pushing UP on the lock/off-on button, for about 8-9 seconds,
It will then 'refresh' the database, shouldn't lose anything,
OR:
MANY problems can be fixed ultimately by the following;
REFORMAT the SansaDisk Clip by finding it in My Computer and right click then just 'format' the thing. THEN drag and drop new music into it (or books), DRAG and DROP, you apparently erase the thing with a 'FORMAT' ....BUT - it's .sys files remain and it is like new {as in empty}
This usually fixes almost anything, should even erase a virus (I'm guessing) but shouldn't hurt it.
Good Luck!

-simple 'drag and drop' from my MUSIC folder seems to work just fine for me...

Jan 02, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Sandisk sansa e260 refresh database error


is there a reset butten somewhere on it well if it is then get a paper clip and un bend it a press rest and then turn on your sandisk sansae260 and see what it say and maybe that will sovle your problem Have a great happy fun day

Jul 20, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Refresh database?Need Serious HELP!


Have you removed the battery, wait then reinstall it to try to reset it? Been the Sansa website and their FAQ or tech support?

Mar 04, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

Stuck on refreshing database...


Sounds like it's froze and needs to be reset. -
Press to power on/off, enter menu, or hold 15
seconds to reset your Sansa.
Or-To reset the sansa = Hold down power button for20 seconds.

If that don't work let me know so i can try something Else?

P.S...Please rate accordingly
Thank You
Computerrep

Feb 06, 2008 | SanDisk Sansa e260 MP3 Player

6 Answers

Stuck on refresh database


Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.

Jan 15, 2008 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

65 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts

kakima

Level 3 Expert

96576 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...